Security Officer (On Call)
Four Seasons Hotels
On-Call Security OfficerFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.Here at Palm Beach Island's only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie's, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.About the RoleThe On-Call Security Officer is responsible for supporting the day-to-day safety and security operations of the resort. This role protects guests, employees, visitors, and company assets through visible security presence, patrols, investigations, incident documentation, and emergency response. This position is part of the Security team and reports to Security Leadership.What You Will DoPatrol interior and exterior areas of the resort to ensure the safety and security of guests, employees, and propertyMonitor resort activity and investigate unusual situations, security concerns, and safety hazardsRespond to guest and employee incidents, including accidents, lock issues, disturbances, and emergency situationsProvide professional assistance to guests and employees during emergencies and unexpected incidentsConduct safety inspections throughout the resort and identify opportunities to improve workplace safetyMonitor CCTV systems and review security footage when requiredSupport access control, key control, alarm systems, and fire protection systemsDocument incidents, investigations, accidents, and security-related activities accurately and objectivelyAssist with implementing resort emergency procedures, including fire, life safety, and evacuation protocolsCollaborate with local, state, and federal law enforcement agencies when necessaryAssist with VIP escorts and special security arrangementsSupport guest service by providing directions, assistance, and information when appropriateRespond appropriately to medical emergencies, power failures, safety concerns, and natural disastersMaintain a visible security presence throughout the resort while providing professional and courteous serviceSupport special events and operational needs as assignedWhat You BringHigh school diploma or equivalentPrevious security experience in a hotel, resort, luxury hospitality, law enforcement, military, or related environment preferredStrong interpersonal and communication skillsAbility to remain calm and professional in stressful or emergency situationsStrong observation, problem-solving, and decision-making abilitiesAbility to prepare clear and accurate reports and documentationCPR, First Aid, or related safety certifications preferredAbility to operate security systems, CCTV equipment, radios, and computer systemsStrong attention to detail and commitment to safetyAbility to work independently while maintaining effective communication with leadership and colleaguesAbility to read, write, and communicate effectively in EnglishWhat We OfferCompetitive Salary & WagesComprehensive Benefits Package401(k) Retirement PlanExcellent Training and Development OpportunitiesComplimentary Accommodations at other Four Seasons Hotels and ResortsComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsSchedule & HoursOn-call schedule based on business needsAvailability to work mornings, evenings, overnight shifts, weekends, and holidays as requiredWork AuthorizationCandidates must have valid authorization to work in the United States at the time of application.Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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