Food Runner

Job Description

Job Description

At Kirkwood, we believe that exceptional dining experiences begin with exceptional people. As a new upscale dining establishment in the heart of Houston, we're committed to creating an environment where our team feels valued, inspired, and empowered to deliver world-class service and culinary excellence.

We are seeking reliable and energetic Food Runners to join our team and play a key role in delivering an exceptional dining experience. This position supports our service staff by ensuring food is delivered quickly, accurately, and with attention to presentation.

Why Join Us?

·         Be part of a New Restaurant Opening (NRO) in Houston.

·         Work with a supportive and passionate team in a welcoming environment.

·         Opportunity to grow with a forward-thinking restaurant group.

·         Competitive pay and benefits (FT Employees), including Medical, Dental, Vision, 401(k), PTO, and more.

·         Growth opportunities – training and development

·         Perkspot – corporate perks program

·         ZayZoon – On-demand pay advances

What we are looking for

·         Previous experience in a food runner or similar support role, preferably in upscale or fine dining.

·         Excellent interpersonal, teamwork and communication skills

·         Strong knowledge of food safety and sanitation practices

·         Ability to work in a fast-paced environment and multitask effectively

·         Must be able to work nights, weekends and some holidays.

·         Flexible schedule helpful.

·         Valid Food Handler Certificate required.

·         Valid State Alcohol Server Certificate (TABC) required.

What you’ll do:

·         Deliver food and beverage items from the kitchen to guests promptly and accurately.

·         Carry and deliver multiple plates safely and confidently, as service is executed without the use of trays.

·         Communicate effectively with kitchen staff and servers to ensure timely and correct orders.

·         Describe dishes to guests with confidence, noting key ingredients and presentation details.

·         Ensure that plates are delivered at the proper temperature and with appropriate accompaniments.

·         Accurately assemble, package, and quality‑check all to‑go orders, ensuring proper presentation, correct components, and secure packaging.

·         Proactively identify allergy or dietary needs, clearly understand which menu items can be modified, and provide confident, informed recommendations to ensure safety while still delivering an exceptional dining experience.

·         Assist servers in monitoring tables and responding to guest needs throughout the meal.

·         Maintain cleanliness and organization in expo areas, bread service stations, and throughout the dining room.

·         Handle guest inquiries and concerns with professionalism and promptly alert a server or manager when needed.

·         Perform opening, side-work, and closing duties as assigned.

·         Follow all health, sanitation, and safety regulations consistently.

·         Support team members and contribute to a positive, respectful workplace culture.

·         Attend mandatory meetings and complete company-assigned training.

·         Maintain uniform standards and demonstrate professionalism in all interactions.

·         Adhere to a reliable work schedule and perform duties safely.

·         Perform other tasks, including cross-training in different areas, as assigned by management.