Business Applications Manager

Job Description:

TEKsystems is seeking a Business Applications Manager who supervises Functional IT Administrators to provide direction in SAP system related activities, including responsibility for system administration, day-to-day operational support, configuration, software maintenance, modification, upgrade and testing support. Supports the identification of, planning for and prioritization of system lifecycle and software driven business process improvement activities with key business and IT stakeholders. Manages the development and documentation of continuous improvement measurement data collection, translation, validation and estimation systems, processes and procedures. Assists with the identification, creation, and presentation of key performance indicators/performance benchmarking materials. Serves as subject matter expert and functional resource, mentoring, advising, and participating in project teams.

ESSENTIAL FUNCTIONS:

Oversees the maintenance, update, and configuration of the SAP solution and other systems. Oversee the development and implementation of enhancements following the company’s ITIL and COBIT methodologies. Oversee work order fixes and/or testing with respective company technical and functional software users. May include planning, setting milestones, follow-up, functional expertise, work direction and review. Resolutions include providing training, temporary work-around solutions, redesign of business process/procedures/policies, software defect corrections and enhancements to the solution and other systems. Improve business processes, procedures and policies to maximize the capabilities of the solution and standardize across the company. Ensure proper controls are in place to provide data integrity and system security. Initiates continuous improvement using SAP and technology processes and assists with developing short-term and long-term strategies.

Leads a team of people by assigning work and its associated priority, monitoring and evaluating work, and overseeing the performance, training, and development needs of the group. Acts as primary mentor to functional support staff to relate big picture program awareness and facilitate knowledge transfer.

Collaborates with other internal and external staff, contractors, vendors, and/or customer personnel to carry out the functions of the position. Keeps current with industry trends. Networks with other utilities and attends seminars or workshops that promote and/or provide “best practices” solutions.

Develops and administers forecasts and reports and ensures that accounting procedures and systems are aligned with overall process area and corporate goals. Defines strategic roadmap for scheduling and implementation of SAP service packs, enhancement packs, and upgrades. Plans and budgets the SAP and other systems initiatives for all of the new configuration, forms, reports, interfaces, and enhancements including service packs, enhancement packs and upgrades. Complies and aligns with the ITS governance structure and methodology. Develops, maintains, monitors, and presents team and system performance metrics and cost/benefit reviews. Supports internal and external audit initiatives as required.

Manages third party functional consultants retained to provide support in maintaining and enhancing the SAP solution and other systems.

Remains available for both scheduled and unscheduled work, occasionally requiring work outside normal business hours and on weekends.

Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

BASIC QUALIFICATIONS:

Knowledge Requirements

A Bachelor’s or Master’s degree in business, engineering, or a related field or equivalent is required. Advanced training in business administration is desirable.

Project Management Professional (PMP) or equivalent certification is desirable.

Working knowledge of the major elements of the electric utility business, especially in a regulated environment.

Thorough knowledge of project management tools and techniques.

Working knowledge of organization change management concepts.

Thorough knowledge of business process improvement and process engineering concepts.

Working knowledge of the role of information systems in the enterprise is desirable.

Thorough knowledge of personal computers and related software, prepare reports, create reporting systems, communicate via the internet, and evaluate and implement new software or software enhancements.

Extensive knowledge of data processing and security concepts and techniques normally acquired through college level courses or equivalent experience.

Skills Requirements

Demonstrated ability to manage challenging projects successfully.

Demonstrated ability to build effective working relationships at all levels of the organization. Excellent interpersonal skills and the ability to influence and persuade various groups or individuals including product vendors and consultants.

Demonstrated ability to lead a team of professionals through challenging times to successful outcomes.

Demonstrated ability to build great teams, and to mentor the professional development of individual team members.

Demonstrated strong communication skills, both verbal and written, normally gained through experience, training, and the exercise of “innate” abilities.

Demonstrated ability to work effectively with regulators, contractors, consultants, suppliers, government agencies, labor unions, and other business partners.

Demonstrated ability to make good decisions quickly and with limited information, to monitor results, and to refine or revise decisions based on observed outcomes.

Demonstrated ability to handle difficult and sensitive interpersonal issues effectively, yet compassionately, using tact, courtesy and discretion.

Analytical and conceptual skills to assess issues, to recommend and implement appropriate actions.

Demonstrated supervisory/leadership skills and abilities to work with a variety of individuals occasionally dealing with sensitive, confidential, difficult or confrontational issues.

Job Type & Location

This is a Permanent position based out of Honolulu, HI.

The pay range for this position is $120000.00 - $140000.00/yr.

Finding and cultivating talent for our organization is a top priority. Hawaiian Electric's total compensation package, which includes a competitive salary and benefits, is our commitment to employees for their excellence in job performance, results and work ethic. One component of total compensation is a comprehensive employee benefits package that provides for the well-being of employees and their families creating balance between professional and personal commitments.

This is a hybrid position in Honolulu,HI.

This position is anticipated to close on Jul 30, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.