Content Collections Operational Specialist

Sales Operations SpecialistAre you passionate about building scalable systems and operational frameworks that drive global sales success? Do you enjoy turning data into insight to power strategic decision-making across diverse teams?The Sales Operations Specialist is the operational backbone of the Court & Tribunal Data Access Program. You will design and manage systems, reporting, and performance frameworks that enable a global team to operate effectively. This role focuses on delivering accurate insights, aligning performance with business goals, and improving operational efficiency across regions.ResponsibilitiesDesign, maintain, and improve CRM dashboards, reporting pipelines, and KPI frameworksDevelop metrics to measure success including content acquisition, coverage, and data qualityBuild and maintain territory and opportunity maps aligned to market potentialManage data hygiene across CRM and reporting systems for consistencyPrepare quarterly and annual performance reports for senior leadershipCollaborate with Program Director and Finance on compensation plan design and administrationTrack performance data and manage payout workflows with transparencyPartner with cross-functional teams to support global program executionCollaborate with the Program Director and Finance to design, model, and administer the variable compensation plan for Account Executives.Ensure compensation structures align with regional goals, content value, and partnership complexity.Track performance data, manage payout workflows, and ensure transparency in incentive calculations.Conduct regular performance analysis to identify trends, gaps, and optimization opportunities.RequirementsBachelor's degree in Business, Finance, Data Analytics, or a related field (MBA or equivalent experience preferred).5+ years of experience in sales operations, business operations, or program management, ideally in a data-driven, B2B, or public-sector environment.Salesforce experience requiredAbility to design and maintain CRM systems and operational dashboardsStrong analytical and financial modeling skills, including managing incentive plansEffective project management and stakeholder coordination across global teamsStrong communication skills with attention to clarity and data accuracyComfort working in a fast-paced, evolving environment with minimal supervisionExperience with public-sector or legal data programs is beneficialKnowledge of tools such as Salesforce is preferredWork in a Way that Works for YouWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working PatternWorking flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.About the BusinessLexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.Primary Location Base Pay Range: Home based-Ohio $68,000 - $113,400. U.S. National Base Pay Range: $71,600 - $119,400. Geographic differentials may apply in some locations to better reflect local market rates.This job is eligible for an annual incentive bonus.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact View phone number on apply.j-vers.com.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:EEO Know Your Rights.