Senior Manager - Product

Senior Manager

MSS seeks a Senior Manager who will support the development of these new models. The Product Senior Manager will "productize" our specialty care, population health, and customer service assets into health care service offerings that offer the best customer value in the market. This work includes, but is not limited to the following: market assessment, health care data analytics, product pricing and forecasting, patient journey mapping, clinical model research, reporting and performance monitoring.

The Product Senior Manager is a highly visible role with significant opportunities to engage with senior leadership across the Mount Sinai Health System. The Senior Manager will also interface with key stakeholders from across the local, regional, and national healthcare market.

Responsibilities

Product Commercialization • Lead activities related to commercializing products including the execution of strategy for pricing, selling and marketing our products including product sales support and the support of a governance process for customer pricing and contracting. Develop detailed forecasts of product costs (fixed and variable) to recommend pricing structures that achieve financial objectives. Analyze the benefits of partnering with payers, benefit consultants and other third parties for selling the products vs. the cost of building a direct sales force.

Product Development • Lead the development of new products and product features, reducing high-level ideas to detailed designs use cases and requirements. Partner with technology, operations, clinical, and customers teams throughout MSHP and Mount Sinai Health system to develop the products on budget and on time.

Product Performance • Lead the monitoring of product performance via measuring and analyzing of key outcome metrics during product pilots and general usage, developing information-driven recommendations for new product features, solutions for product challenges, and opportunities for product re-positioning. Own designated area of the product P&L, including monitoring trends and developing evidence-based solutions to anomalies. Share regular updates with manager and leadership on product performance and recommendations for improvement and seek guidance where needed.

Product Business Cases • Analyze market intelligence to develop and continuously update business cases for each product category. Each case will include a financial forecast of revenue and contribution margin from product sales and operations and recommend actions including: sizing investments required for and viability of new product launches, prioritizing product investment decisions, and build/buy/partner decisions.

Market Intelligence Research • Lead the re-positioning of existing products and the identification of new product opportunities via thorough ongoing first- and third-party research of the addressable market, competitor offerings, and government regulations. Such research will include analysis of third-party data obtained from, customers and from paid subscription sources. Data obtained from these sources will be quantitatively and qualitatively analyzed, leveraging software for data mining and storage, to size and characterize customer needs, competitor strengths and weakness to identify and quantify risks and opportunities. Manage and disseminate relevant market intelligence to the broader Mount Sinai Solutions team.

Other duties as required

Qualifications

Education and Experience Bachelor’s Degree required; Master’s in related field preferred. Minimum of 4 years of professional experience in the health care industry. Experience with leading management consulting firm(s), benefits consulting firm(s), and/or payer(s) a plus. Experience developing market research and business cases for new strategies or products. Experience in a fast paced, corporate environment a plus. Experience with SQL, R, Python and/or Tableau to analyze large data sets is a plus.

Additional Skills and Qualities Expertise in quantitative analysis using Microsoft Excel required; Other quantitative applications a plus. Expertise in using Microsoft PowerPoint in developing presentations. Strong communication and presentation skills. Self-motivated team player. Passion for health care as evidenced by academic or personal pursuits and professional experience.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Job Info

• Job Identification 3038508
• Job Category Professional
• Job Schedule Full time
• Job Shift Day
• Locations 150 E 42nd St, New York, NY, 10017, US