Onsite Collections Representative - Mason, OH

Overview Join us for Open Interviews on Tuesday, June 23rd from 10am-2pm! Please bring an updated copy of your resume. Work location: 5300 Kings Island Dr., Suite 103, Mason, Ohio 45040 (onsite). Compensation $16‑$22 per hour based on experience. Training & Production Schedule 2 weeks training / 4 weeks nesting, Monday‑Friday 8:00‑17:00 After training: production schedule 8:00‑17:00 four days a week and 10:00‑19:00 one day a week Application Process After submission, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI‑powered assessment is required for prompt consideration. Why Consider TSI? Paid training Team‑oriented work environment Growth opportunities Generous bonus opportunities Comprehensive benefits package including medical, dental, vision, 401(k) retirement plan with employer matching, paid time off and paid holidays Responsibilities Call consumers to secure payments on past‑due student loan accounts. Ensure all work complies with company policies and local, state, and federal collections laws and regulations. Qualifications High school diploma or equivalent Access to high‑speed internet required FDCPA knowledge preferred Professional phone etiquette and solid negotiating skills Positive attitude and strong customer service aptitude Ability to problem‑solve and multitask Willingness to maintain confidentiality Ability to remain in a stationary position 95% of the time Ability to exchange accurate information effectively over the phone Work Conditions The work environment is primarily indoors with moderate noise levels. The job involves extended periods of sitting and phone interactions. Equal Employment Opportunity We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. #J-18808-Ljbffr