Instructional Systems Specialist
Internal Revenue Service
Job Duties
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
• Formulates nationwide educational policy and innovative technology enabled learning programs, implements nationwide strategic programs and initiatives, and conducts research and development regarding emerging educational trends and developments for service-wide application for the Business Division.
• Plans and develops nationwide technology enhanced and blended operational training and/or performance support materials where the subject matter or methodology is particularly difficult.
• Plans and develops experimental programs, evaluates results, and uses findings to plan, develop, and install new or modified programs.
• Analyzes strategic business objectives of the division and recommends, formulates, and implements education policy and standards to meet long and short-range strategic business goals. Analysis includes impact on customers, other programs, support requirements, risk factors, costs, and available alternatives. Designs and issues directives and instructions and develops recommendations to improve program effectiveness. Recommendations influence major changes in business practices and policies of the Division and may potentially impact functions in other Business Divisions.
• Serves as a consultant to executives and senior managers on nationwide strategic educational program needs that address human resource management issues affecting the accomplishment of strategic goals and objectives.
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