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Customer Service Representative

Carroll Motor Fuels

Customer Service Representative

Hot Job

Store 24 - Deale, MD 20751

Overview

Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales

Description

**Why join us?!**

We offer a very competitive benefits package including but not limited to:

  • Low Cost Health Insurance – Full and part time plans available
  • Career Advancement
  • Generous paid time off in addition to sick leave
  • 401k with dollar for dollar co match
  • Tuition reimbursement annually
  • Growth Opportunity!!

At High's, people are our top priority. Our secret ingredient is YOU! Working with Highs is a great opportunity to start your career and move along an exciting career path.

We are more than just a convenience store company; we're a family.

Job Summary:

The Customer Service Representative (CSR) works to support store management

Principal Duties and Responsibilities:

  • Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
  • Respond to all customer requests in a timely manner.
  • Support and follow all safety and security initiatives.
  • Ensure proper cash handling with the operations of the POS and cash bank procedures.
  • Adhere to all store operations procedures, policies and guidelines.
  • Properly execute up-selling initiatives and provide value to the customer.
Qualifications

Minimum Knowledge, Skills and Abilities:

  • Must be at least 16 years old
  • Strong focus on customer service and working with people
  • Strong commitment to teamwork
  • Strong communication skills, including the ability to professionally communicate verbally to customers
  • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
  • Flexible and adaptable to change
  • Ability to handle difficult situations professionally
  • Ability to lift up to 50 lbs.
  • Reliable transportation
  • Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.
Vacancy posted 4 days ago
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