Service Technician

The Service Technician will service industrial air cleaners (mostly electrostatic precipitators, “ESPs”) across our service region. The Service Technician, in consultation with the Operations Manager, will ensure our truck & trailer is adequately loaded and stocked for each service job.

Responsibilities and duties:

• Serves existing accounts by analyzing work orders; investigating complaints; conducting tests; troubleshooting and resolving problems

• Performs preventative maintenance; completing installation of new equipment or maintenance of existing equipment; performing acceptance tests

• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements

• Documents service and installation actions by completing forms, reports, logs, and records

• Maintains customer confidence by keeping service information confidential

• Repairs damaged equipment

• Accomplishes operations and organization mission by completing related tasks as needed

• Identifies, learns, and complies with all customer safety policies and procedures (wearing appropriate personal protective equipment, following lock-out-tag-out procedures, etc.)

• Uses proper lifting techniques to move equipment