Senior Strategic Partnerships Analyst

Learning Commons aims to scale proven teaching and learning practices to benefit every learner by building AI infrastructure that connects how students learn to the tools they use. We operate at the intersection of technology, research, and philanthropy, pairing product development with grantmaking to scale teaching practices and bring learning science into everyday tools. Our work is grounded in the belief that technology reflecting classroom realities and the science of learning strengthens teaching and unlocks new possibilities for students. Generative AI offers a chance to accelerate research insights into classroom-ready tools that honor teachers’ expertise, adapt to students’ needs, and make effective learning practices easier to access and implement. The Opportunity We are seeking a Senior Strategic Partnerships Analyst to join our Partnerships Team. In this role, you will serve as the primary point of contact for a defined portfolio of edtech companies and developers, owning the partner relationship from initial onboarding through long‑term success. You will help partners unlock the full value of Learning Commons’ infrastructure, including our Knowledge Graph and Evaluators, while acting as a critical bridge between partners and internal teams. This relationship‑centered, mission‑driven position is for someone energized by helping partners succeed and who can translate field insights into product and operational improvements. You will support onboarding of new partners post‑agreement and contribute to building scalable processes that define how Learning Commons works with its growing partner network. What You Will Do Serve as the primary day‑to‑day point of contact for a portfolio of edtech partners, proactively managing relationships and ensuring partner health. Own the end‑to‑end onboarding experience for new partners following agreement and contracting, ensuring a smooth technical and relational ramp‑up with clear milestones and timelines. Conduct regular check‑ins and business reviews to assess partner progress, surface challenges, and identify opportunities to deepen engagement with Learning Commons’ infrastructure. Monitor partner usage and integration health; flag risks early and develop action plans with product and engineering teams. Act as the voice of the partner internally by synthesizing and escalating product feedback, feature requests, and integration challenges to relevant teams. Gather and analyze partner stakeholder requirements to inform the design of new processes and solutions that better serve the partner ecosystem. Collaborate with the partnerships team on reporting, partner pipeline tracking, and account planning to support a clear picture of portfolio health. Contribute to the development of playbooks, templates, and tooling that improve consistency and efficiency across the partner lifecycle. Support the creation of case studies, partner spotlights, and other materials that showcase the impact of Learning Commons’ partner ecosystem. Drive operational excellence that supports cross‑functional partners and ensures the smooth running of regular business rhythms—catching unanticipated issues and ensuring they are resolved. What You Will Bring 3–5 years of experience in account management, partner success, customer success, or a related client‑facing role, ideally in edtech, SaaS, or developer‑focused platforms. Demonstrated ability to manage multiple accounts simultaneously with a high level of organization, responsiveness, and follow‑through throughout all partner journey phases. Strong written and verbal communication skills, with the ability to engage both technical (developer) and non‑technical audiences clearly and credibly. Familiarity with CRM tools (e.g., HubSpot, Salesforce) and partner tracking workflows. Analytical mindset with experience using data to assess partner health, inform strategy, and communicate impact to internal and external stakeholders. Continuous improvement mindset, identifying friction in partnership workflows and applying AI‑enabled solutions—templates, automation, or smarter tooling—to reduce manual lift and increase consistency across the partner journey. Comfort working in an early‑stage or growing organization where processes are still being built and your input shapes how things work. Genuine interest in education, learning science, or the edtech ecosystem and a belief in the potential of well‑designed technology to benefit teachers and students. Experience working with developers or technical partners, including familiarity with APIs, integrations, or data products. (Nice to have) Background in or exposure to the K–12 or higher education space. (Nice to have) Experience building or improving onboarding and account management processes from scratch. (Nice to have) The role will require some travel (10–15% time). Compensation The Redwood City, CA base pay range for this role is $138,000 - $189,200. New hires are typically placed in the lower portion of the range to enable growth over time through performance and experience. Employees may be eligible to participate in a discretionary annual performance bonus program. Bonus eligibility and targets are determined in accordance with our total rewards philosophy and may vary by role. Better Together This hybrid position requires onsite presence at least 60% of the month—approximately three days a week—with specific in‑office days determined by the manager. The schedule will be communicated during the interview process. Benefits for the Whole You Generous employer match on employee 401(k) contributions. Paid time off to volunteer at an organization of your choice. Funding for select family‑forming benefits. Relocation support for employees who need assistance moving. #J-18808-Ljbffr Learning Commons