Manager, Policy and Planning Services

Transforming technology infrastructure into lasting business impact

ERP Manager

Remote in US

About the role

Are you an experienced ERP leader who thrives on driving enterprise-wide business transformation through technology? The ERP Manager plays a critical role in leading the strategy, governance, optimization, and support ERP for our higher education customers. This role is responsible for managing ERP initiatives, leading a team of analysts and technical resources, and ensuring enterprise applications effectively support customer business objectives.

You’ll partner closely with college leaders, IT teams, vendors, and executive stakeholders to deliver scalable, secure, and efficient ERP solutions. Your leadership will directly influence operational performance, process standardization, system adoption, and the long-term technology roadmap.

What you’ll be doing

As a member of the Higher Education Managed Information Technology team, you'll lead ERP operations, strategic initiatives, and continuous improvement efforts with a variety of customers.

ERP Strategy & Leadership

• Develop and execute the ERP application strategy aligned with campus goals and business priorities.
• Lead ERP transformation, enhancement, and optimization initiatives from planning through implementation and ongoing support.
• Establish application governance frameworks, standards, and best practices.
• Partner with executive leadership and business stakeholders to identify opportunities for process improvement and technology innovation.
• Develop and manage the ERP roadmap, ensuring alignment with organizational growth and strategic objectives.

Team Leadership & Talent Development

• Lead, mentor, and develop a team of ERP analysts and technical resources.
• Establish team goals, performance expectations, and professional development plans.
• Foster a culture of collaboration, accountability, continuous learning, and operational excellence.
• Allocate resources and prioritize work to ensure effective support of business-critical initiatives and operational needs.
• Provide guidance on complex functional and technical challenges.

ERP Operations & System Management

• Oversee the administration, support, maintenance, and optimization of ERP platforms and integrated business applications.
• Ensure system reliability, availability, security, and performance across the application landscape.
• Direct testing, release management, change management, and deployment activities.
• Manage application upgrades, patches, integrations, and system enhancements.
• Monitor system health, user adoption, and operational metrics to drive continuous improvement.

Business Partnership & Process Improvement

• Collaborate with business leaders to understand operational challenges and identify ERP solutions that improve efficiency and effectiveness.
• Lead requirements gathering, process analysis, and solution design efforts.
• Champion business process standardization and automation initiatives across departments.
• Ensure alignment between business needs, system capabilities, and long-term technology strategy.
• Drive organizational change management and user adoption efforts for ERP initiatives.

What you’ll bring

Think you could make a difference here? We're looking for someone who brings deep technical expertise, strong leadership capabilities, and the ability to manage complex infrastructure initiatives. You will also bring some of the following:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field preferred.
• 8+ years of progressive ERP systems experience, including leadership responsibilities.
• 3+ years of people management experience leading technical or business systems teams in higher education.
• Demonstrated experience leading enterprise ERP implementations, upgrades, and business transformation initiatives.
• Strong understanding of ERP platforms, integrations, reporting, workflow automation, and business processes commonly used in higher education.
• Experience leading teams that administer the most popular SIS or ERPs in higher education such as Ellucian Banner, Ellucian Colleague, and Jenzabar
• Experience managing complex cross-functional projects and organizational change initiatives.
• Knowledge of governance, compliance, security, and risk management practices related to enterprise applications.
• Proven ability to influence stakeholders and build strong partnerships across all levels of the organization.
• Experience managing vendors, contracts, budgets, and third-party service providers.
• Strong analytical, problem-solving, decision-making, and organizational skills.
• Excellent written, verbal, presentation, and executive communication skills.
• Ability to balance strategic planning with hands-on operational leadership.

About us

At Boldyn Networks, we're reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe—always listening, learning, and challenging each other to be our best. Here, you can change lives today and create a better tomorrow.

Why work with us?

We’re large enough to deliver and maintain large-scale operations, yet agile enough to empower your growth. You’ll work on meaningful projects, collaborate with talented colleagues, and develop new skills along the way.

We also offer:

• Competitive salary range $120,000- $140,000
• Annual bonus
• Learning Development Opportunities
• Flexible working opportunities
• Competitive benefit packages
• Paid Parental Leave
• Vacation starting at 15 days and increasing with length of service
• 10 days paid sick leave
• 4 days off each year to volunteer

Ready to apply?

Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.

Diversity & Inclusion

We celebrate diversity in all its forms. Our backgrounds, perspectives, and experiences make us stronger. We welcome applications from all individuals regardless of race, age, gender, background, or religion. Together, we’ll solve customer challenges in the smartest ways possible.