Hair Stylist

About the Organization: Great Clips, Sharpness Inc is a family-owned organization. We started in Great Clips in 2006 with just 1 salon and have consistently grown ever since! We are always looking for great people to add to our family and love to help individuals develop and grow in whatever position they aim to hold. We have a strong culture of customer service and teamwork in our salons. Summary/Objective A stylist will aid in creating customer loyalty to Great Clips by connecting with the customers’ comfort zone, every time they visit the salon. Primary Responsibilities Deliver the Great Clips brand Use the Great Clips 5-Step Customer Connection process with every customer Make customers feel comfortable by treating them like guests Gather every customers’ personal information to properly create their profile in the Great Clips database Keep tools, stations, and salons, clean and organized Work as a team to share cleaning responsibilities Stay informed of and abide by all state rules and regulations Handle iPads, cash, and coupons comfortably Attend and participate in all salon or team meetings Dress according to apparel guidelines for all work functions Speak and read English when interacting with employees and customers Provide customers freedom to get a service when they want to Work a flexible schedule to help minimize customer wait times Work peak shifts whenever possible to provide customer convenience Be available to work during blackout periods Operate with a sense of urgency to meet customer expectations Maintain an average service time of 11-16 minutes for haircut services Be prepared to provide services when the salon opens and until the salon closes Be able to provide quality services for an extended period of time in a fast paced environment Focus on the customer at all times when they are in the salon Help customers understand Online Check-in Make a connection with every customer by providing them the service they want Provide quality services to all customers Complete a consultation with every customer using the hand mirror to gather information about their desired service Attend and participate in required and supplemental training Talk about and recommend products to every customer Use a hand mirror to confirm satisfaction before every customer leaves the chair Update clip notes after every service so customers feel comfortable having any Great Clips stylist complete their next service Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change, or new ones may be assigned, at any time, with or without notice. Completion of an accountability form or checklists may be necessary to properly track job duties, as assigned. Position Requirements Key Competencies Professionalism Customer service Technical cutting Sanitation Product knowledge Effective communication Required Education and Experience Cosmetology or Barber license as required by state regulations Travel Teamwork is incredibly important to the success of salons. Stylists may be requested or scheduled to work in salons other than their home salon. Physical Requirements While performing the duties of this job, the employee is regularly required to talk, hear, sit, stand, walk, and use arms, hands, and fingers. The employee is occasionally required to climb, balance, stoop, kneel, crouch, crawl or lift and/or move up to 35 pounds. This position is currently accepting applications. #J-18808-Ljbffr