Customer Sales & Service Rep I

Company Overview
SiteOne Landscape Supplyis the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goodsfor green industry professionals, we have a long history of servingthosewho design, build, and maintain outdoor spaces – from lawns and gardens to golf courses,sport fieldsand more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory coveringirrigation,lighting,turf and landscape maintenance,hardscapes,nursery, andpest controlsupplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!

Position Overview
Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.

What you'll do:

Demonstrate exceptional customer service to all SiteOne customers

Cultivate and manage strong relationships with customers

Assist customers with their questions and needs, either in person, via the phone or through online ordering

Pull and prepare inventory orders for customer pick up or delivery

Proactively identify and capitalize on opportunities to grow sales with current and potential customers

Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.

Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills We Are Seeking

Minimum of 1 year experience in a retail or wholesale setting, preferred

Excellent customer service skills

Green industry experience or knowledge of landscape, nursery, or irrigation product a plus

Ready and willing to learn and adopt new technologies and ways of working

Ability to think quickly and make sound decisions

Inventory management experience helpful

Must be able to lift a minimum of 50 pounds

High school diploma or equivalent preferred

Compensation & Benefits
SiteOne offers a competitive compensation and benefits package designed to support the well-being of our associates. Benefits for benefit-eligible associates may include:

Competitive Compensation

Medical, Dental and Vision plans

Paid Time Off, Paid Holidays

DailyPay available!

401k with company match

Tuition Reimbursement

Lucrative Associate Referral Program

Company Apparel and Work Boot Vouchers

Opportunity for Advancement

Paid Training and Business Certifications Available

Free Counseling Services/Employee Assistance Program

Life Insurance and Short- and Long-Term Disability Insurance

Product Discounts

Most Branches never work Sundays!

What This Job Description Covers
The information contained here is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.

Our Commitment to Equal Opportunity
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment.

All employment decisions at SiteOne—including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination—will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Avoiding Recruiting Scams
Your safety matters to us. To make sure you're interacting with a real SiteOne hiring team member, here's how to protect yourself from recruiting scams:

We

will never

ask for payment, sensitive personal information, ID documents over email, messaging apps, or text.

All open positions will be posted on our official careers page: careers.siteone.com

Any email you receive will be sent from a @siteone.com email address.

If you receive outreach that seems unusual, please contact View email address on salesheads.com to confirm.

Compensation Transparency
Starting pay will depend on factors such as location and experience and will always meet or exceed applicable state and local minimum wage laws.

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