Member Service Representative (Full-Time) - St. Petersburg
Navy Federal Credit Union
To perform the most complex banking functions with discretion while serving as a
subject matter expert. The MSR IV provides mentorship, operational support, and
guidance to peers and new employees. This role responds to escalated member
issues, supports specialized areas, and contributes to team engagement and
training initiatives. This position is eligible for the TalentQuest employee referral program. If an
employee referred you for this job, please apply using the system-generated link
that was sent to you. Navy Federal provides much more than a job. We provide a meaningful career
experience, including a culture that is energized, engaged and committed; and
fierce appreciation for our teams, who are rewarded with highly competitive pay
and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. FORTUNE 100 Best Companies to Work For® 2025
Yello and WayUp Top 100 Internship Programs
Computerworld® Best Places to Work in IT
Newsweek Most Loved Workplaces
2025 PEOPLE® Companies That Care
Newsweek Most Trustworthy Companies in America
Military Times 2025 Best for Vets Employers
Best Companies for Latinos to Work for 2025
Forbes® 2025 America’s Best Large Employers
Forbes® 2025 America's Best Employers for New Grads
Forbes® 2025 America's Best Employers for Tech Workers
2025 RippleMatch Campus Forward Award Winner for Overall Excellence
Military.com Top Military Spouse Employers 2025
2025 Handshake Early Talent Award From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under
license. Fortune and Fortune Media IP Limited are not affiliated with, and do
not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive
consideration for employment without regard to age, race, sex, color, religion,
national origin, disability, veteran status, pregnancy, sexual orientation,
genetic information, gender identity or any other basis protected by applicable
law. Accommodations: If you need accommodation or assistance for a qualifying
condition to complete the online application (or during any stage of the hiring
process), you can contact Navy Federal's Medical Accommodations team at
or by calling . This team
cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower
grade level based on business need. An assessment may be required to compete for
this position. Job postings are subject to close early or extend out longer than
the anticipated closing date at the hiring team’s discretion based on qualified
applicant volume. Navy Federal Credit Union assesses market data to establish
salary ranges that enable us to remain competitive. You are paid within the
salary range, based on your experience, location and market position. For
additional details regarding compensation and benefits, review the Benefits page
[ of
the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on
our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn,
Indeed). We do not post jobs on social media marketplaces, messaging apps or
unverified websites. We will never ask candidates for payment, bank details or
personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and
procedures, and regulations pertaining to the Bank Secrecy Act.
Vacancy posted 4 days ago
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