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Customer Care & Order Support Specialist

Rocky Brands

Rocky Brands is seeking a Customer Care Representative to professionally interact with customers via phone and web inquiries, entering and tracking orders and handling returns. The role requires strong communication, multitasking in a fast-paced environment, and ability to convert inquiries into sales. Training is Monday–Friday, 8:00 AM – 5:00 PM EST; work schedule is Monday–Friday 9:00 AM – 6:00 PM EST, reflecting the needs of a customer-focused ecommerce team in Ohio. #J-18808-Ljbffr

Vacancy posted 13 hours ago
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