Regional Account Manager

Job Description

Job Description

Regional Account Manager

Territory-Based | Extensive Travel Required

Are you energized by building relationships, driving growth, and helping independent pharmacies thrive? We are seeking a Regional Account Manager for our Operating Region who enjoys working directly with customers, identifying opportunities, and delivering solutions that make a real business impact. This role is ideal for a motivated, customer-focused professional who excels in a fast-paced, relationship-driven environment.

As a Regional Account Manager, you will serve as a trusted advisor to Retail Independent Community and LTC Closed- Door Pharmacy within your assigned territory. You will be responsible for growing sales, strengthening relationships, and helping customers improve profitability through our services and solutions.

Key responsibilities include:

• Driving sales growth through new customer acquisition, customer retention, and expansion of existing accounts

• Building and maintaining strong, trust-based relationships with pharmacy customers

• Conducting regular customer visits, business reviews, and strategic discussions to address operational and industry challenges

• Serving as a subject matter expert on company services and offerings, tailoring solutions to meet each customer’s needs

• Collaborating closely with internal teams to resolve customer issues quickly and effectively

• Analyzing territory and customer sales trends, understanding competitive dynamics, and delivering results that meet or exceed company goals

• Managing daily communications (email, phone, text) while consistently representing the company in a positive, professional manner

• Ensuring compliance with all applicable laws, regulations, and company policies, including responsible expense management

• This role operates from a home office, personal vehicle, and customer retail pharmacy locations

• Extensive regional travel is required

• Periodic supervision and support are provided

• Associate or Bachelor’s degree, or equivalent combination of education and experience

• Proven, expert-level customer service skills

• Strong communication, negotiation, and problem-solving abilities

• Excellent time management, organization, and analytical skills

• Ability to adapt quickly, manage competing priorities, and meet tight deadlines

• Confidence using phone, email, and technology tools to manage customer relationships

• A collaborative mindset with a strong sense of ownership and accountability

• Ability to sit for extended periods, drive frequently, and travel extensively

• Ability to use standard office equipment and technology

• Close visual acuity and sustained mental concentration for data analysis and customer engagement

• Valid driver’s license with a clean driving record

• No direct supervisory responsibilities

You’ll be part of a mission-driven organization that values relationships, collaboration, and continuous improvement. We offer the opportunity to make a meaningful impact with independent pharmacies while growing your own career in a supportive, results-oriented culture.