Field Service Representative

Field Service Representative

Operating as a Field Service Representative, you will serve as a frontline technical expert, delivering essential operations and maintenance support for industrial water treatment systems. This mission-critical position entails managing a diverse portfolio of advanced technologies, encompassing media filtration, ultrafiltration (UF), and reverse osmosis (RO) platforms, to ensure optimal performance for our strategic partners.

Key Characteristics:

• Conduct maintenance and calibration activities
• Consult with management and operation teams
• Excellent mechanical know how and problem-solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance
• Create and maintain site paperwork and detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, SDI, in addition to various other site-specific testing requirements
• Other duties as assigned

Knowledge, Skills & Abilities:

• Demonstrated ability to work independently and remotely with project teams
• Skilled in use of computers for reports, emails, service manuals, etc.

Qualifications:

• Education & Experience Required: High School Diploma / GED / Home School Certification OR international equivalent
• 2+ years' experience of service/maintenance or equivalent in an industrial environment
• Valid Driver's License
• Desirable: Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in maintenance
• Ability to travel within NAM as required for training, etc.
• Ability to respond after hours and weekends
• This is a minimal travel role
• Working conditions can be outside, in a trailer using our fleet assets, or at fixed location