Associate Director

Job Profile Administrative Operations Manager 2 Job Family Administrative Operations Time Type Full time Max Pay – Depends on experience $70,000.00 USD Annual Application Deadline Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Description Student Connection and Community is seeking a student and community focused individual for the position of Associate Director of Student Connection and Community. This position is responsible for supporting student leaders and professional staff in the planning, development, implementation and evaluation of programs that promote Student Connection and Community. The Associate Director plays a pivotal role in inspiring and leading a team of professionals, students, and community partners to drive impactful social initiatives. The Associate Director of Student Connection and Community (SCC) will direct, plan, organize and direct the day‑to‑day operations of Student Connection and Community Downtown, reporting to the Director of Student Connection and Community. The Associate Director will empower students and staff of SCC with opportunities to become leaders within student clubs and organizations, support advising of Programming and Activities Board, and oversee the Downtown student engagement experience. SCC aligns with ASU’s commitment to access, excellence, and inclusion. It supports the university’s broader mission of providing higher education that drives positive change and tackles complex local and global challenges. SCC promotes personal growth and career development by encouraging leadership, problem‑solving, and social innovation. It enhances students’ readiness for future careers and contributes to their long‑term success. The role will support the overall operations of Student Clubs and Organizations university‑wide, supporting over 1,000 clubs and organizations across ASU. The Associate Director will establish clear metrics and evaluation processes to assess the impact of SCC’s programs, both qualitative and quantitative measures, and use data to make informed decisions and drive continuous improvement. They will manage budgetary and financial resources effectively, seeking additional funding opportunities and partnerships to support the organization’s initiatives. They will foster strong partnerships with community organizations, nonprofits, and other stakeholders, overseeing and expanding programs that connect students with community service and social impact opportunities while maintaining transparency and accountability in operations. Days and Schedule Work location is primarily at the Downtown Phoenix campus; incumbents will be required to travel to off‑campus events and other ASU campuses to perform work driving their own vehicle. This includes supporting staff on all ASU Phoenix‑metropolitan campus locations. This is a 40‑hour per week position, and may include some nights and weekends, with flexible days and hours based on programming needs. Currently hiring for the following shift: Monday – Friday 8:00 am – 5:00 pm. Benefits Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance total compensation. Tuition Reduction Program for staff members, their spouses, and dependents, available on day one. Low‑cost health, dental, vision, and life insurance benefits. Retirement program designed to promote long‑term savings and provide income upon retirement. Paid time for volunteer and professional development. 10 paid holidays and competitive vacation and sick accruals each pay period. Wellness program for preventative health education and screenings. Disability and leave program for income protection. Employee assistance for free and confidential behavioral health services. ASU discounts to sports/events along with discounts with ASU partnerships. Essential Duties Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with members of the community and the community at large from different backgrounds. Advance student experiences to cultivate community, healthfulness, and skill building. Assist in the development and support of student‑lead programs, including researching best practices to provide guidance, designing training materials, and supporting event planning. Help student leaders coordinate volunteer activities and service projects, including recruitment and outreach, training, and supervision of volunteers. Assist student leaders in engaging with the ASU community, student organizations, and stakeholders to assess interests and needs, and build partnerships. Collect and analyze data related to clubs and organizations to contribute to continuous program improvement. Support communication efforts related to SCC, including social media outreach, website updates, newsletter development and support, and developing and delivering SCC training sessions and workshops for volunteers and ASU community members on social change topics. Promote SCC within the university community and beyond by developing marketing strategies, maintaining an active online presence, and organizing outreach events to attract new members and partners. Collaborate with other departments, organizations, and institutions to expand the reach and impact of SCC’s programs and initiatives. Manage SCC physical spaces to ensure they are well maintained, clean, and organized, creating a welcoming and collaborative environment for students, faculty, and community members. Participate in SCC strategic planning and provide local leadership for planning, implementation, delivery and evaluation of programs and services, and reporting consistent with university mission and goals. Support SCC in creating unique student experiences, including participating in local meetings, supporting local initiatives and overall enhancement of the student experience for ASU students. Enhance the student experience university‑wide through supervising and supporting staff who advise the SCC team. Administer day‑to‑day operations of SCC, the student team and the planned programs. Support university‑wide events such as Move‑in and Welcome Week, Homecoming and Family Weekend. Collaborate with other campus groups, such as the Cultural Connections team, to support a diverse range of programs and events that enhance student experience and foster inclusion at ASU. Develop, maintain, and implement department policies and procedures. Participate in assessment efforts, including basic tracking of activities, program evaluation, and measurement of learning outcomes. Make suggestions to resolve problems and issues affecting the department and direct measures to improve effectiveness and efficiency. Accountable for fiscal issues related to SCC, including budgeting, budget tracking, year‑end forecasting, and development of new revenue streams. Develop and maintain professional relationships with student leaders. Assist in recruitment, hiring, training, development, supervision, and evaluation of professional staff as appropriate. Ensure responsible planning and expenditure of fiscal resources consistent with all university policies and procedures and applicable laws. Demonstrate role‑modeling, ethical decision‑making, cultural competency, responsible management, and leadership for students through actions and communications. Represent EOSS through attendance and active participation at campus, university and off‑campus committees, events and programs. Knowledge and Skills Knowledge of college/university student organization advising techniques. Knowledge of supervisory practices and principles. Knowledge of budget management methods and techniques. Knowledge of strategic planning principles and practices. Knowledge of principles, concepts, and practices of organizational management. Demonstrated leadership skills, teamwork, and time management. Skill in developing and implementing student programming/activities in higher education, including workshops, presentations and events. Skill in training college/university students for leadership roles and building relationships with student and professional staff. Skill in coordinating and prioritizing work and activities of self and others. Skill in university policy interpretation. Skill in verbal and written communication, including desktop publishing. Skill in problem solving and decision‑making. Skill in planning, analyzing and coordinating activities and establishing priorities. Skill in managing, supervising and evaluating assigned staff. Skill in program design and development. Skill in budget preparation and forecasting. Skill in effective communication, both verbal and written. Skill in establishing and maintaining effective working relationships. Desired Qualifications Commitment to values compatible with and supportive of ASU’s charter. Demonstrated knowledge of student development theory and practices. Knowledge of developing and implementing student programs. Knowledge of management, advising, and supervisory practices. Knowledge of organizational management principles, concepts and practices. Knowledge of budget management methods and techniques. Knowledge of strategic planning principles and practices, including problem‑solving and decision‑making. Knowledge of planning, analyzing and coordinating activities and establishing priorities. Knowledge of verbal and written communication. Knowledge of establishing and maintaining effective working relationships and collaborating toward institutional goals. Knowledge of university setting. Knowledge of working in a fast‑paced, results‑oriented environment. Working Environment Use computers effectively, including extended periods of screen viewing and use of mouse and keyboard. Position is primarily in Downtown Phoenix; weekly travel between ASU locations. Driving Requirement Driving is not required for this position. Location Campus: Tempe Funding No Federal Funding EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. #J-18808-Ljbffr