Credit Coordinator III

Credit Coordinator III

Reports To: Manager II, Credit-Collections

Location: Milwaukee, WI - HQ

Remote Type: Hybrid - This role follows a Hybrid Work Schedule requiring a minimum of 3 in-office days per week, Monday through Thursday, at your designated Regal Rexnord office, with the option to work remotely up to 2 days per week, including Friday.

*NOTE* This role can be remote, with a strong preference for candidates based in Milwaukee.

Position Overview

The Credit Coordinator III is a skilled specialist role responsible for managing a portfolio of customer accounts to maximize cash collections, minimize delinquency, and support overall working capital objectives. This role applies substantial knowledge of credit and collections practices, exercises independent judgment within established policies, and partners cross-functionally with Sales, Customer Service, and Finance stakeholders. The position may act as an informal lead for peers and has a measurable impact on departmental results.

Key Responsibilities

• Proactively contact customers to negotiate payment of outstanding receivables in accordance with credit terms and company policies.
• Accountable for maximizing collections performance and reducing delinquency across an assigned portfolio.
• Review and release orders on credit hold using defined criteria and risk assessment.
• Maintain accurate and detailed documentation of collection efforts.
• Evaluate customer accounts and recommend actions or escalation strategies.
• Advise internal and external customers on repayment requirements.
• Follow credit and collection policies and procedures.
• Perform administrative and operational support tasks as assigned.

Required Skills and Qualifications

• 45 years of relevant experience in commercial collections or accounts receivable.
• Demonstrated ability to operate as a skilled specialist with independent judgment.
• Ability to influence outcomes and support departmental goals.
• Experience collaborating across functions.

Preferred Skills and Qualifications

• Associate's Degree in Business, Accounting, Finance, or equivalent experience preferred.
• Prior experience acting as an informal lead or subject matter resource is a plus.
• Excellent verbal and written communication skills.
• Strong knowledge of billing and collections processes.
• Ability to work across multiple ERP systems.
• Strong time-management and prioritization skills.
• Advanced Microsoft Office proficiency.
• Strong analytical, reconciliation, and problem-solving skills.
• Commitment to customer service while balancing risk management.

Not Offering Sponsorship:

Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U.S. work authorization.

#LI-Hybrid #LI-AB-1