Bilingual Front Desk Coordinator (Chiropractic Office)

Job Description

Job Description

Job Title: Bilingual Front Desk Coordinator (Chiropractic Office)

Position Overview:
We are seeking a friendly, organized, and professional Front Desk Coordinator to join our chiropractic office. The ideal candidate must be bilingual in English and Spanish and will serve as the first point of contact for patients, providing exceptional customer service while managing daily administrative tasks.

Key Responsibilities:

• Greet and check in patients in a warm and professional manner 
• Answer and manage incoming phone calls in both English and Spanish 
• Schedule, confirm, and manage patient appointments 
• Verify insurance information and collect co-pays/payments 
• Maintain accurate patient records and update information as needed 
• Assist with patient intake forms and ensure proper documentation 
• Coordinate communication between patients and clinical staff 
• Handle general office duties including filing, scanning, and data entry 
• Ensure the front desk area remains clean, organized, and welcoming 

Qualifications:

• Must be fluent in both English and Spanish (spoken and written) 
• Previous front desk or medical office experience preferred (chiropractic experience is a plus) 
• Strong communication and interpersonal skills 
• Excellent organizational and multitasking abilities 
• Basic knowledge of insurance verification and billing processes preferred 
• Proficient in computer systems and office software 
• Professional appearance and positive attitude 
• Ability to work flexible hours, including long shifts and weekends as needed 

Work Environment:

• Fast-paced chiropractic/healthcare setting 
• Team-oriented atmosphere focused on patient care and satisfaction 

Benefits (if applicable):

• Competitive pay 
• Pension Plan
• Paid vacation
• Major holidays off