System/Software Technician-I
ExcelGens, Inc.
System/Software Technician-I
Job Title: System/Software Technician-I
Location: Oakland, CA - 333 Filbert St, Oakland, CA 94607
Work Arrangement: Onsite
Shift: Monday Friday, 7:30 AM 4:00 PM
Potential rotation between shifts based on operational and business needs, with two weeks' notice provided when a shift change is required.
Overtime: Occasional overtime may be required
Comfort with riding an electric bike.
About the Team
This department is an independent team within the orgabnization focused on exploring robotics and automation to transform last-mile logistics over the long term. The team applies robotics solutions to services used by millions of people.
About the Role
Our client is seeking a strong operator to support the bring-up, calibration, testing, and logging of new advanced technologies . This role involves working both indoors and outdoors at a closed-course test track in Oakland.
You will report to the Team Lead and serve as a core member of the End of Line Team .
Key Responsibilities
- Work closely with hardware, product, software, and other stakeholders to improve the product.
- Execute and document tests to verify autonomous technologies , including understanding product behavior, capabilities, existing issues, new issues, and added requirements.
- Follow rigorous processes, testing programs, and checklists to maintain high levels of safety, efficiency, and reliability.
- Regularly communicate with cross-functional teams and stakeholders to assess robot behavior and triage issues.
- Support the bring-up, calibration, testing, and logging of new technologies.
- Work effectively in both indoor and outdoor test environments.
- Follow detailed test plans and maintain accurate testing documentation.
- Collect feedback, track issues, and coordinate progress toward fixes.
Qualifications
- 2+ years of relevant experience or strong interest in robotics, autonomous technologies, automotive systems, or related fields.
- Familiarity with automotive and/or computer systems .
- Strong problem-solving, diagnostic, and communication skills .
- Comfortable working outdoors.
- Experience and enthusiasm with live Field Operations for product deployment; experience related to autonomous vehicles is a plus.
- Strong organizational and process-management skills.
- Comfortable following detailed test plans, testing procedures, and checklists .
- Familiarity with ticketing tools for collecting feedback, scheduling fixes, and tracking issue resolution.
- Comfortable riding an electric bike .
Vacancy posted 2 days ago
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