Dispatcher

Job Description

Job Description

The Airco Team is always accepting applications! A company can only be as forward-thinking as its people. Airco Service is the leading service company in Oklahoma and Arkansas. We employ knowledgeable service professionals with excellent customer service skills. All full-time employees are offered a comprehensive benefits package that includes health, dental, life, vision, short-term disability, long-term disability, Aflac, 401K, Roth Options and Paid Vacation. If you are interested in joining our team, fill out the employment application below.

Job description

The primary responsibilities of the Dispatcher is to take calls and organize the daily dispatch of Sales/Service technicians and comfort specialists for the company, working to achieve a fuel and time efficient route.

The ideal candidate would be experienced in dispatching in Residential plumbing, electrical, or HVAC industrie s.

. Requirements:

• Positive attitude
• Ability to multitask
• Professional phone demeanor
• Excellent verbal communication
• Professional appearance
• Demonstrate the ability to follow operational procedures
• Strong customer service orientation
• Effective organizational and communication skills
• Excellent written communication
• An ability to function well as part of a team
• Diligent attention to detail
• Ability to type 50+WPM
• Ability to learn new software

Preferred but no Required:

• Service Titan experience
• MS Word, MS Excel

At HomeTown Services, we invest in the whole you — your health, your family, and your future. Employees enjoy comprehensive medical coverage through Cigna with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA alongside dental and vision benefits with low weekly premiums. We protect your financial wellbeing with company-paid Basic Life and AD&D insurance, Basic Long-Term Disability at no cost to you, and optional Voluntary Short-Term Disability and additional life coverage. Planning for retirement is easy with our 401(k) plan, where HomeTown Services matches 50% of your contributions up to the first 6%. Beyond the basics, you'll have access to supplemental health plans including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program. When you join HomeTown Services, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.