Membership Growth Specialist

Job Description

Job Description

Join Community Medical Group

Community Medical Group is seeking an energetic, relationship-driven, and community-focused Membership Growth Specialist to join our Business Development team.

As a Membership Growth Specialist, you will play a key role in expanding Community Medical Group's presence throughout the community by building meaningful relationships with seniors, community organizations, healthcare partners, and referral sources. This position is ideal for a motivated sales professional who enjoys connecting with people, educating prospective patients about healthcare options, and driving membership growth through outreach and engagement initiatives.

Benefits

Eligible employees receive a comprehensive benefits package that includes:

• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth

Key Responsibilities

• Build and maintain relationships with  seniors, community organizations, healthcare partners, and local businesses to generate new patient opportunities
• Conduct outreach activities in senior centers, community events, health fairs, places of worship, residential communities, and other community settings
• Promote and communicate the  Community Medical Group value proposition to prospective patients and caregivers
• Plan, coordinate, and participate in community outreach events, educational presentations, and membership growth initiatives
• Develop relationships with health plan agents, brokers, social workers, case managers, senior housing managers, and community partners
• Schedule and conduct one-on-one meetings with prospective patients and referral sources
• Collaborate with community organizations and outreach programs to increase awareness and membership growth
• Ensure agents and brokers are engaged in community events to support patient enrollment efforts
• Utilize  Salesforce CRM and other sales tools to track leads, document interactions, and monitor opportunities
• Maintain accurate records of sales activities, outreach efforts, and community engagement initiatives
• Prepare activity calendars and develop strategic plans for target communities and growth markets
• Support marketing campaigns and re-engagement efforts to reconnect with inactive or dormant patients
• Deliver presentations to large and small audiences regarding Community Medical Group services and healthcare programs
• Develop and strengthen referral networks and distribution channels that support enrollment growth
• Build long-term relationships with newly enrolled patients to support retention and satisfaction
• Address patient concerns and assist in resolving issues in a professional and timely manner
• Partner with leadership to improve outreach strategies and community engagement effectiveness
• Perform additional duties as assigned

Qualifications

• High school diploma or GED required
• Bachelor's degree in Marketing, Business Administration, or a related field preferred
• Minimum of two (2) years of successful sales experience required
• Experience working with seniors, Medicare populations, or healthcare services preferred
• Business-to-business sales, relationship management, or community outreach experience preferred
• Experience developing and maintaining partnerships with community organizations and referral sources
• Proficiency with Microsoft Office applications and CRM platforms such as Salesforce
• Strong presentation, networking, and public speaking skills
• Excellent negotiation, relationship-building, and customer engagement abilities
• Strong organizational skills with the ability to manage multiple priorities and events simultaneously
• Ability to work independently while achieving outreach and membership growth goals
• Valid driver's license and ability to travel locally within the community required
• Strong problem-solving skills and a customer-focused mindset
• Bilingual skills preferred

Join Our Team

Join a team committed to improving access to quality healthcare throughout the communities we serve. At Community Medical Group, you'll have the opportunity to build meaningful relationships, engage with local communities, and help connect seniors with the healthcare resources they need to live healthier lives. Through your outreach efforts, you'll make a lasting impact while growing your career with a mission-driven organization.