CASE PROCESSING SPECIALIST SUPERVISOR

Job Description

Job Description

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary:
The Case Processing Specialist Supervisor provides guidance and oversight in the processing of cases, immigration records management, and document preparation process for ICE Personnel. Works under the general direction of ICE field office personnel.

Primary Duties and Responsibilities:

• The Case Processing Specialist Supervisor directs Case Processing Specialist in processing cases and performing all peripheral activities, immigration records management, and document preparation.
• Directs the preparation, review, and management of case files, ensuring accuracy and completeness in all documentation.
• Ensures Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete.
• The Case Processing Specialist Supervisor ensures case processing staff maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements.
• Retrieves, compiles, and organizes county, state, and federal court records, conviction documents, and supporting case materials from multiple databases, and other government sources.
• Maintains up-to-date case status records, court scheduling details, and case tracking logs.
• Ensures the generation of case status reports and monitoring dashboards.
• Assists with docket coordination with EOIR and USCIS. Coordinates with ICE officers to facilitate interviews, hearings, removals, and case updates.
• The Case Processing Specialist Supervisor reviews appropriate paperwork for completeness and accuracy.
• Ensures all administrative applications are reviewed, A-files are updated, and docket officers timely notified for appropriate law enforcement action.
• Tracks compliance with release conditions and report violations, as applicable.
• Assists ICE Office of Principal Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documentation as needed prior to court.
• Assists ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
• The Case Processing Specialist Supervisor directs the organization and preparation of removal documents and coordinates with ICE personnel for scheduling removal and staging flights. Ensure all documentation is prepared and accurate.
• Directs the work of other employees. This includes selection, hiring, evaluating job performance, employee training/development, promoting and any disciplinary action,
  including termination.
• Performs other duties as assigned.

Qualifications

Minimum Requirements:

• Associate’s degree from an accredited institution or one year of directly related industry experience required.
• Experience and/or training related to reviewing law enforcement documentation such detention files, custodial records, or immigration case files including A-files and DHS databases, or previous experience conducting interviews for immigration or detention related purposes required.
• Bachelor’s degree in a related discipline is preferred.
• Demonstrated experience to function in a supervisory capacity.
• Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
• Ability to plan, assign, and supervise the work of others.
• Must be able to disseminate verbal instructions or training clearly and in a manner that is understood by the intended audience.
• Must be able to write memorandums and reports in a clear, concise, and accurate manner.
• Ability to interpret complex written and oral communication, documents, and instructions.
• Ability to make and implement decisions without assistance.
• Ability to give instructions and have them conducted.
• Proficient with general PC application software products (Microsoft Office suite).

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