Intake Mental Health Technician

Intake Mental Health Technician

Hendricks Behavioral Hospital - Plainfield, IN 46168

Overview

Level: Experienced Position Type: Full Time Job Shift: Day Education Level: High School Category: Health Care

Description

JOIN OUR TEAM AS AN A&R TECHNICIAN/INTAKE MHT!

Thursday-Saturday 7am-7:30pm

Your Work Matters How will you make a difference?

POSITION SUMMARY

The A&R Technician is responsible for assisting in the process of receiving, scheduling and/or referring inquiry calls. Assists the A&R Clinicians, Coordinators and Director with coordinating assessments, initiating Intake paperwork and insurance information. Work with Admission Coordinators to ensure smooth transition into the admission process.

Your Experience Matters What we're looking for:

• Education: Bachelor's Degree from an accredited college or university preferred
• Experience: Experience working in a hospital intake department or business office, preferred.
• Additional Skill Requirements: CPR, CPI Certified within 90 days of hire

PRIMARY RESPONSIBILITIES

1. Receive referral calls, obtain minimal demographic information, and refer the call to the appropriate source or schedule an assessment.
2. Process all requests for information and external referrals.
3. Assist with greeting walk-ins and ensuring initial intake paperwork is complete.
4. Assist in arranging for admission of patients, including alerting the business office staff to begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the A&R Clinician.
5. Determine what Releases of Information are needed, and process them accordingly, per policy.
6. Assist in obtaining needed records and information.
7. Assist with compiling charts and distributing to units.
8. Assist in maintaining all statistics; provide support to the Outcome Study, and other data, as assigned.
9. Maintains good communication with the Utilization Review, Business Office, and other staff as indicated.
10. Maintains log of received calls and disposition of the calls, and other informational tools as assigned.
11. Establishes and maintains effective relationships with customers, practicing good standards of customer service.

Your Care Matters What we provide for our team:

• 401(k) + matching
• Health insurance 100% company-paid health insurance up to family coverage
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart:

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hendricks Behavioral Hospital.

Compensation:

This is a full-time role and the expected compensation range is $20.00-$24.00 hourly. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our A&R Tech/ Intake MHT!

About HBH

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Welcome to Hendricks Behavioral Hospital (HBH), a distinguished behavioral health facility in Indiana, dedicated to providing personalized care and support for individuals facing mental health and chemical dependency challenges. Our comprehensive range of inpatient and outpatient services is designed to cater to the unique needs of each patient, ensuring they receive the highest quality of care.

At HBH, we are deeply committed to creating a safe and supportive environment for our patients and are proud of our team of talented professionals who call HBH their home. We believe in the power of community collaboration and strive to make a positive impact on the lives of those we serve.

Join us at Hendricks Behavioral Hospital in providing exceptional care and be part of a transformative healthcare experience.

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

I ndividuals M aintaining P ositive A ttitude and C ommitment T o S ervice

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At Hendricks Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.