Patient Services Assistant

$18 per hour

FasTemps

Job Title : Patient Services Assistant
Company Name: University of Michigan
Compensation: $18.00 per hour
Location: Ann Arbor, MI
Shift: Monday-Friday
Hours: 8:30 AM - 5:00 PM
Detailed Duties:

Receive and assist patients, visitors, and staff.
Schedule patient appointments with patients and/or referring clinic.
Monitor waiting area activity and ensure a clean, organized, and safe environment.
Promote personal comfort and convenience of patients and families by routinely checking their needs.
Provide information regarding hospitals and community services as needed.
Process and compile patient paperwork for exams and clinical staff.
Answer incoming phone calls and triage to appropriate location.
Accurately record any phone messages and ensure they are forwarded appropriately.
Call patients to remind them of upcoming appointments.
Utilize paging system to contact appropriate staff as required.
Prepare patient itinerary and all other appropriate correspondence.

Required Qualifications:

High School Diploma or GED.
0-2 years of experience.
Exceptional interpersonal skills and ability to work well within a team setting.
Effective communication skills.
Demonstrates active listening, written, verbal, and information technology skills.

Apply

Vacancy posted 1 day ago

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