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Patient Services Assistant

$18 per hour

FasTemps

Job Title : Patient Services Assistant
Company Name: University of Michigan
Compensation: $18.00 per hour
Location: Ann Arbor, MI
Shift: Monday-Friday
Hours: 8:30 AM - 5:00 PM
Detailed Duties:

  • Receive and assist patients, visitors, and staff.
  • Schedule patient appointments with patients and/or referring clinic.
  • Monitor waiting area activity and ensure a clean, organized, and safe environment.
  • Promote personal comfort and convenience of patients and families by routinely checking their needs.
  • Provide information regarding hospitals and community services as needed.
  • Process and compile patient paperwork for exams and clinical staff.
  • Answer incoming phone calls and triage to appropriate location.
  • Accurately record any phone messages and ensure they are forwarded appropriately.
  • Call patients to remind them of upcoming appointments.
  • Utilize paging system to contact appropriate staff as required.
  • Prepare patient itinerary and all other appropriate correspondence.
Required Qualifications:
  • High School Diploma or GED.
  • 0-2 years of experience.
  • Exceptional interpersonal skills and ability to work well within a team setting.
  • Effective communication skills.
  • Demonstrates active listening, written, verbal, and information technology skills.
Vacancy posted 1 day ago
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