Case Management Supervisor

Job Description

Job Description

Supervisor for Awaken Mental Health Case Management

Join our team at Awaken Mental Health Case Management (A Division of TASC), where you'll provide leadership to a dedicated team of Mental Health Blended Case Managers while helping adults with mental health disorders achieve greater independence and stability.

As the Mental Health Blended Case Management Supervisor, you will oversee service delivery, support staff development, ensure regulatory compliance, and contribute to the continued growth of the program. We offer competitive compensation and excellent benefits, including health insurance, life insurance, 401(k), tuition assistance, mileage reimbursement, and generous PTO.

At Awaken, we believe in supporting both our employees and the community we serve. If you are a motivated leader who is passionate about mental health advocacy, staff development, and high-quality community-based care, we encourage you to apply.

$57,500 - $60,000 yearly

• Supervise, coach, and support a team of Mental Health Blended Case Managers.

• Provide onboarding, training, performance evaluations, and ongoing professional development.

• Review and approve documentation, service plans, and quality assurance activities.

• Monitor productivity, service delivery, and compliance with OMHSAS and Community Care Behavioral Health standards.

• Maintain a small caseload and provide direct case management services when needed.

• Support crisis response, client engagement, and community-based service delivery efforts.

• Assist with program development, referral growth, and community outreach.

• Participate in audits, monitoring visits, staff meetings, and leadership meetings.

• Master's degree in social work, Counseling, Psychology, Human Services, Public Administration, or a related field with at least 1 year of supervisory experience or 2 years of behavioral health/human services experience;

OR

• Bachelor's degree with 3-5 years of direct behavioral health or human services experience.

• Strong leadership, communication, organizational, and problem-solving skills.

• Knowledge of recovery-oriented practices and Motivational Interviewing.

• Proficiency with Microsoft Office and electronic documentation systems.

• Valid driver's license and insured vehicle.

• Ability to obtain required clearances and pass a pre-employment drug screen.

TASC is a licensed drug and alcohol intake and referral agency serving uninsured and Medicaid-funded individuals in Berks County through DDAP and COCA. It provides clinical assessments and coordinates funding and placement across all levels of care, including detox, outpatient, and residential treatment. TASC also operates Awaken, a mental health case management program for adults with serious mental illness, helping clients access medical, social, and educational services to support stability and independence. Awaken follows OMHSAS and CCBH standards and emphasizes person‑centered, recovery‑focused care. With over 60 staff, TASC assists thousands each year through assessment, linkage, advocacy, and support for those affected by substance use and mental health conditions.