Desktop Support

Job Description

Job Description

Description

The PC and general hardware support technician will provide comprehensive computer hardware and infrastructure support for a refinery environment. Primary responsibilities will include:

• Resolving service desk tickets

• Direct customer support and on-going technology maintenance for the business environment.

• The individual should be a self-starter with the ability to effectively and consistently communicate directly with customers and peers.

• We are looking for people who are seeking a career, not just a job.

Other Job Requirements:

• Installs, maintains and supports all the field IT systems. Includes desktop and laptop computer hardware, Microsoft Windows Operating Systems and configuration

• Supports software installation, network and stand-alone printers, remote access, audio visual equipment, mobile devices support, Cisco telephones, radios, server computer hardware.

• Ability to work independently and manage priorities and time.

• Strong people skills and ability to communicate effectively.

• Confidence in technical skills and ability to apply them.

• Team player who will do what it takes to get the job done.

Skills

Desktop, Windows 10, Support, Troubleshooting, Active directory, Windows, Help desk, Help desk support, Technical support

Top Skills Details

Desktop,Windows 10,Support,Troubleshooting

Additional Skills & Qualifications

Need to be able to work on site. Need to be clean shaven as there are some standalone workstations in the refinery. When going in there safety equipment needs to be worn and it won't fit properly if candidates are not clean shaven.

Experience Level

Intermediate Level

This is a Contract position based out of Robinson, IL.

The pay range for this position is $40.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Robinson,IL.

This position is anticipated to close on Jul 31, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.