Business Analyst III (Senior)

• We are ALL IN: We are committing wholeheartedly to a clear vision. Mission first and team always by: following through, owning outcomes, and finishing what we start for the success of ALL involved: our employees, our partners, our vendors, our communities, and our customers.
• We DARE TO BE DIFFERENT: We embrace our entrepreneurial DNA and small-company spirit as we scale, taking responsibility as first movers, simplifying the complex, and maintaining a culture of fun and approachability while prioritizing our partners and team members first.
• We are HUMAN: We are grounded in accountability and genuineness, we build strong relationships by listening to understand, communicating clearly, speaking truth with care, and respecting different perspectives with grace as we grow.

• Own intake across all internal departments, not a single one
• Run the quarterly forum where department heads rank requests against each other rather than negotiating individually
• Hold prioritization to evidence, and say no in a way that survives escalation
• Prevent the queue growing faster than it drains

• Take on the processes that cross departmental boundaries, where nobody owns the whole thing
• Distinguish problems worth automating from problems worth eliminating
• Identify where a departmental request is a symptom of a decision made elsewhere
• Bring recommendations that name the trade-offs rather than only the upside

• Own the measurement discipline: baselines captured before work, results reported after
• Maintain the annual view of what is being maintained and what it costs, so nothing runs unexamined
• Supply the evidence behind funding conversations, including what each department avoids by having the work done
• Distinguish maintenance from enhancement in writing, since that line is where funding models fail

• Attend every scrum ceremony run by the pod you work with (daily scrum, sprint planning, backlog refinement, sprint review, and retrospective), on time and prepared, and tell the facilitator in advance if you can't make one
• Define how analysis is done here: what a current-state document contains, what a requirement must include
• Mentor junior and mid-level analysts
• Document systems and processes as they are delivered, not afterward
• Ensure no delivered system depends on one person's memory

• Understand the control and audit implications of changes touching payment and finance data
• Flag where access, retention, or separation questions need Platform involvement
• Treat month-end and close deadlines as production commitments

• Department heads bring problems to the forum rather than lobbying individually
• The queue is prioritized on evidence and the ranking holds
• A meaningful share of engagements end without software being built
• Every delivered system has a baseline, a result, and a known running cost
• Declining a request is a normal event rather than an escalation

• 5+ years of experience in business analysis, process improvement, or internal consulting
• Proven ability to govern demand across multiple stakeholders, not only to serve it
• Track record of recommending against builds and making that recommendation stick
• Experience quantifying process cost and benefit credibly enough to support funding decisions
• Strong stakeholder skills with senior, non-technical stakeholders
• Experience analyzing processes that cross departmental boundaries
• Excellent written communication, particularly for recommendations that will be challenged
• Ability to mentor and set standards for other analysts
• Based in the Atlanta area or willing to relocate, and able to work on site on a regular schedule

• Deep experience with finance processes, including close, reconciliation, and commission or residual calculation
• Strong data skills, including direct querying and reporting against a warehouse
• Experience establishing an intake or demand governance process from scratch
• Familiarity with internal chargeback, showback, or cost-transfer funding models
• Exposure to audit and controls requirements on financial systems
• Experience with internal tooling, workflow automation, or BI platforms

• Competitive base salaries
• Unlimited, flexible vacation policy (with manager approval), plus 7 major holidays
• Fully covered Employee-only coverage for medical, dental, and vision insurance; partial contribution for Employee+others coverage
• 401(k) program with available company match
• Robust supplemental insurance offerings - life insurance, disability benefit, & even discounts on pet insurance!
• Flexible Spending Account (FSA) and Health Savings Account (HSA) availability
• Marketplace Care Teams to provide emotional and spiritual support for our employees
• Employee Assistance Program, Caregiver Support Program, & an Adoption Assistance Program
• Career development and training opportunities

10 Glenlake Pkwy NE
Suite 250
Atlanta, GA 30328

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