Dynatrace Engineer

Job Title Dynatrace Engineer
6 months CTH
Location: Dallas, TX
Hybrid - 3 Days onsite
C2C Yes

Position Notes
Client Detail
Our client is a financial services company that provides clearing, settlement, custody, and risk management services for securities transactions.. Its role is to ensure the smooth functioning of securities markets and enhance transparency in the financial system.
Job Order (Why might someone want to work here?)

Job Description:
Roles and Responsibilities:
• Provide expertise in implementing and utilizing Dynatrace to improve application performance, troubleshooting, and integration with existing tools.
• Onboard and configure Real User Monitoring (RUM) and Synthetic Monitoring in the Dynatrace environment.
• Collaborate with application teams to identify processes, services, and dependencies for effective mapping to applications.
• Propose enhancements to optimize the Dynatrace monitoring environment.
• Integrate Dynatrace with ServiceNow for seamless incident and change management workflows.
• Train application support teams to utilize Dynatrace for root cause analysis and performance optimization.
• Implement Real User Monitoring (RUM) to track user interactions and performance across web and mobile applications.
• Configure Synthetic Monitoring to simulate user journeys and proactively detect performance issues.
• Validate and optimize the configuration to ensure complete coverage of application endpoints.
• Work with application teams to:
o Identify and document key processes, services, and dependencies for monitored applications.
• Map application components within Dynatrace for comprehensive visibility.
• Ensure accurate tagging and grouping of monitored entities to facilitate troubleshooting and reporting.
• ssess the current Dynatrace environment and propose optimizations to improve monitoring efficiency and coverage.
• Provide recommendations for scaling and managing the Dynatrace environment as the organization grows.
• Develop and deliver training sessions for application support teams, focusing on:
o Using Dynatrace for root cause analysis.
o Navigating dashboards and creating reports.
o Best practices for proactive monitoring.
• Provide documentation and reference materials for ongoing support.