Store People Manager

Store People Manager

Stockton

About Us

Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics.

With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go.

About the Job

The Store People Manager leads the charge in building a resilient, results-driven team in a highly regulated environment. This role is for an organized people forward leader who can manage the precision of labor scheduling and compliance while simultaneously driving engagement and long-term retention. In partnership with People Operations, you will solve the daily puzzle of staffing optimization and performance management, ensuring that every team member is not just a hire, but a high-performing contributor to the store's growth.

What You Will Do

Core Responsibilities

• Oversee daily store operations including opening/closing procedures, cash handling, and shift management.
• Maintain a clean, organized and well merchandised store environment, ensuring product is neatly placed with correct signage.
• Manage employee rest periods and meal breaks according to CA Labor laws.
• Drive store revenue by setting clear hourly goals for the day and holding the team accountable to performance expectations.
• Execute company direction on promotional strategies daily to drive traffic and revenue results.
• Train and develop staff through ongoing coaching, empowerment and performance feedback.
• Conduct performance evaluations and implement goals and improvement plans when necessary, under the guidance of the General Manager.
• Foster a positive, inclusive and results driven culture that promotes team engagement and supports retention.
• Lead by example on the salesfloor, actively engaging with customers and supporting the team.
• Ensure delivery of exceptional customer experiences aligned with brand standards.
• Resolve customer concerns and escalations professionally and in a timely manner, turning issues into loyalty opportunities.
• Ensure all employees are adhering to company policies and procedures in accordance with the Company Handbook.

Role Specific Responsibilities

• Lead the end-to-end interview and hiring process for all store rolesfrom sourcing to permit managementwhile building a talent pipeline to support growth and reduce turnover. Provide meaningful and timely feedback on all candidates.
• Own the first 90 days of the employee experience, coordinate new-hire introductions and develop a Mentor program to ensure thorough training and a welcoming environment.
• Deliver and track training for POS, compliance, and SOPs, identifying skill gaps and working with leadership to provide ongoing coaching and support.
• Facilitate monthly touch-bases and help coordinate annual reviews to align on goals, while working with GM and HRBP on fair and consistent disciplinary actions and documentation day to day.
• Drive an inclusive, high-performance culture by reinforcing company values and spearheading recognition and retention initiatives.
• Align labor scheduling with budgets and sales trends, monitoring overtime and ACA compliance to ensure fiscal responsibility.
• Ensure 100% adherence to state and local cannabis regulations, maintaining accurate employee records and participating in annual policy audits with People Operations.
• Other duties and responsibilities as assigned.

Key Performance Indicators (KPIs)

• Reduced turnover and improved retention.
• Employee engagement and store culture.
• Consistent, compliant performance management.
• Operational support metrics

Supervisory Responsibilities:

• Upholds compliance and regulatory requirements at all times; maintains the reputation of the store
• Ensures product inventory is entered correctly and organized for proper purchasing
• Protects employees and customers by providing and safe and clean store environment
• Manager is aware of employee performance and interaction with patients
• Assigns workers to specific projects such as cleaning or restocking
• Notify staff of new procedures, policies and regulation updates/changes
• Create/oversee staff schedules, finding coverage if needed for sick time or personal time off
• Educate and train staff on all current and new products.
• Demonstrate ability to speak at a high level about the business.

What We Are Looking For

• Must be 21+ years of age
• High school or equivalent
• 1-2 years leadership experience in retail, customer service, hospitality, food service, or a related field
• Must be able to work a variety of hours including mornings, nights, and weekends
• Proven Sales Background: 2+ years of retail management experience with a documented history of hitting or exceeding sales targets.

Compensation

The hourly pay range for this position in the selected city is: $26.00-$32.00. Exact compensation may vary based on skills, experience, and location.

Why Connected?

Connected is an exciting and innovative workplace with a highly engaged workforce brought together by a shared passion to be the best in the business. We are on a mission to breed, grow and sell the best cannabis in the world! This is a super unique opportunity to be part of the start-up stage of the booming cannabis industry. We are looking for exceptional people to join our team as we transition into the next phase of our business ventures and become a leader in the cannabis space.

• Competitive Pay
• 401(k), Medical, Dental, Vision, Life Insurance
• Paid Vacation Time (Flexible Vacation policy for exempt positions)
• Career Growth and Internal Advancement Opportunities
• Chance to work in an exciting new start-up industry with awesome people!