Web Experience Manager

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Closing Date:
06/05/2026
Type of Position:
Digital Content Development

Workstudy Position:

No
Job Type:
Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No
Institution Name:
University of Arkansas, Fayetteville
Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at View phone number on click.appcast.io.

Department:
Communication & Web Support

Department's Website:

Summary of Job Duties:
The Web Experience Manager serves as the primary webmaster and digital experience lead for the Graduate School and International Education (GSIE), overseeing the unit's primary website and all associated sub sites. This position works collaboratively with multiple constituencies across GSIE to design, develop, implement, support, and manage web delivered content that is accurate, accessible, user centered, and aligned with institutional standards.

The Web Experience Manager is responsible for evaluating, prioritizing, and managing web and digital content needs and feature requests from diverse stakeholders. In this role, the incumbent provides strategic guidance and recommendations on web best practices, user experience, accessibility, analytics, and emerging digital trends, and supports constituencies in maximizing the effectiveness of their web presence. The position develops new content areas and site features as needed and ensures ongoing quality, compliance, and usability across GSIE web properties.

This role requires regular collaboration with content owners, technical partners, and campus stakeholders, as well as the ability to balance hands on technical work with consultative and advisory responsibilities.


Regular, reliable, and non disruptive attendance is an essential function of this position, as is the ability to build and maintain collegial, harmonious working relationships.
Qualifications:

Minimum Qualifications:

• Bachelor's degree in computer or information technologies or equivalent combination of education and experience
  
• At least two years of experience developing websites
  
• Experience working in the following technologies: HTML5, CSS3, jQuery, JavaScript
  
• Web Design experience
  
• Experience identifying hardware/software interface problems
  
• Experience with interactive debugging and testing and analyzing failures
  
• Familiarity with current web technologies such as HTML5, XHTML, JavaScript and CSS
  
• Strong written and verbal communication skills
  

Preferred Qualifications:

• Fluency with WCAG 2.x AA
  
• User Experience Certification
  
• Experience with Slate and Slate Deliver
  
• Experience with SharePoint and Microsoft Power Platform (Power Automate, PowerApps)
  
• Two or more years of experience as a web manager
  
• Knowledge of search engine optimization and content strategy
  
• Knowledge of emerging web trends such as GEO
  
• Experience with Google Analytics, Microsoft Clarity and cross-platform analytical reporting
  

Knowledge, Skills & Abilities:

• Knowledge of current web design trends
  
• Knowledge of client/server, database, and web-based technologies
  
• Knowledge of web and data security
  

Additional Information:

Salary Information:

$53,900

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Miriam Burns, View email address on click.appcast.io, Human Resources Business Partner GSIE

All application materials must be uploaded to the University of Arkansas System Career Site


Please do not send to listed recruitment contact.

Special Instructions to Applicants:
Note to candidates: A live completion of a project will be conducted upon interview.
Pre-employment Screening Requirements:
Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:
N/A
Frequent Physical Activity:
N/A
Occasional Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking
Benefits Eligible:
Yes