General Manager - Las Vegas

General Manager Opportunity At Playa Bowls

Playa Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added 85 locations in 2025 and are on target to add 90+ new locations in 2026. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!

As the General Manager of a Playa Bowls Company Owned shop, you are responsible for overseeing all aspects of store operations, ensuring exceptional guest experience, and leading your team to success. You'll manage and mentor a full team fostering a supportive, high-energy work environment. Your responsibilities include hiring and training new team members, setting and directing daily operations, evaluating performance, and addressing challenges with professionalism and a solutions-first mindset. You'll uphold company policies and procedures while ensuring compliance with all applicable laws and standards. If you thrive in a fast-paced environment, are passionate about growing teams and businesses, think like an entrepreneur, and enjoy the occasional food pun, we'd love to have you leading one of our shops!

• Ensure product consistency, quality, and flavor by regularly checking food items and monitoring preparation standards
• Address and resolve guest complaints regarding food quality, service, and accommodations in a professional and timely manner
• Manage food and beverage deliveries, ensuring accuracy in order quantities and quality of received products
• Collaborate with Human Resources to support the onboarding process for new hires in ADP Workforce Now, including initiating and assigning tasks, sending reminder communications, and addressing any issues or troubleshooting needs.
• Supervise food preparation processes, portion sizes, and presentation to maintain company standards
• Monitor financial performance, including payroll, budgets, and expenditures, using appropriate systems and software to ensure financial goals are met
• Utilize scheduling systems to manage Team Members' hours, optimizing labor and ensuring timely food preparation
• Ensure compliance with health, safety, and fire regulations in food preparation, serving, and overall facility maintenance
• Maintain required sanitation records and ensure compliance with government regulations and food safety standards
• Establish and evaluate performance standards for both personnel and customer service to maintain high operational standards
• Review and refine operational processes to improve efficiency, service, and safety
• Step in as needed to assist with food preparation or service tasks, such as restocking, clearing tables, or serving food and beverages
• Oversee food and equipment inventories, conducting weekly inventory checks and ensuring adequate stock levels
• Organize and direct employee training programs, resolve personnel matters, and manage recruitment and performance evaluations
• Order and manage supplies, equipment, and resources to ensure operational needs are met
• Assess staffing requirements and recruit new talent through company platforms, job fairs, or other recruitment methods
• Coordinate maintenance and repair services, including waste removal and pest control, to keep the establishment running smoothly
• Manage point-of-sale (POS) operations, including cash handling, money counting, and bank deposits
• Complete business and government forms, maintaining records, reports, and safety documentation
• Adhere to company opening and closing procedures, ensuring that all records and operational tasks are accurately maintained
• Embody and promote the Playa Bowls mission, purpose, and core values in all aspects of your role

Inspire and support our communities one bowl at a time.

Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol

Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.