Principal, Genesys Platform Architect & Governance Lead
Rozgoo
Chime is migrating its enterprise contact center to Genesys Cloud CX, seeking a Genesys Platform Principal to establish governance from the ground up and secure executive buy-in for a sustainable, long-term operating model. The role focuses on architecture, reviewer duties, and leading complex initiatives across AI, IVR, and integrations. You will own vendor relationships, drive data-driven improvements, and co-author CAB governance with the CCaaS Program Manager to ensure durable platform #J-18808-Ljbffr Rozgoo
Vacancy posted 2 days ago
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