Quality Control Reviewer/Fraud Specialist/Trainer

How to apply: Qualified applicants should submit their cover letter and resume to Beth Coleson, Assistant Director, via e‑mail to View email address on click.appcast.io. Quality Control Reviewer/Fraud Specialist/Trainer Summary The Putnam County Department of Job and Family Services is seeking a dynamic and dedicated Quality Control Reviewer/Fraud Specialist/Trainer to join our team. Responsibilities Reviews and responds to Income Eligibility Verification System matches (IEVs) and other computer-generated alerts. Determines if overpayment/over issuance and calculates overpayment/over issuance for benefit recovery. Determines probable fraud in all programs (SNAP, Medicaid, Ohio Works First (OWF), Child Care, Prevention, Retention & Contingency (PRC)). Assists law enforcement, judicial, and other government officials with criminal prosecutions and specific case information; may testify in court. Conducts reviews of cases to detect, correct, and reduce errors in casework previously processed by other workers. Trains employees on programs and policies and reduces errors. Serves as a back‑up to other case managers during vacations or extended leaves. Conducts phone interviews and accesses the Ohio Benefits Worker Portal to perform case management to determine eligibility for Temporary Assistance for Needy Families (TANF) and Supplemental Nutrition Assistance Program (SNAP). Processes changes that affect eligibility for assistance. Processes applications on a daily basis by completing new applications, reapplications, and mailing out applications as needed. Completes referrals for the Able‑Bodied Adults Without Dependents (ABAWD) program. Contacts clients to answer questions and provide updates on cases. Minimum Qualifications High school diploma or GED; associate degree preferred. At least 3 years of experience as an Eligibility Referral Specialist preferred. Strong written and verbal communication skills, problem‑solving ability, accurate record keeping, and the capacity to develop and present new ideas to unique issues as they arise. Previous experience with Microsoft Office preferred. Must be highly adaptable to change, organized, able to meet multiple deadlines, and want to make a difference in the lives of individuals and families in the community. Previous experience with case management and social services programs preferred. Career level: Entry Level Salary & Benefits Pay range: $40,726.40 to $51,979.20 annually. Fringe benefits include: Competitive health, dental, vision, and life insurance Paid sick leave Paid vacation (after 6 months) OPERS (Ohio Public Employees Retirement System) Deferred compensation plans available Flexible schedule 11 paid holidays per year #J-18808-Ljbffr Putnamcountyohio