Order Manager

As an Order Manager, you will be part of a dynamic group dedicated to empowering sellers by providing expert guidance and support. The team drives adoption, process improvements, and business readiness across the organization while ensuring each order meets policy guidelines. Key Performance Indicators No. of cases resolved per day Compliance with process and quality standards Meeting process level SLAs Pulse score Customer feedback Self‑Management Metrics Productivity and efficiency Absenteeism Training hours Number of technical training completed Mandatory Skills Customer Service Compensation & Benefits Expected compensation ranges from $20/hr to $22/hr. Final compensation will depend on factors such as geographical location, minimum wage obligations, skills, and relevant experience. The role is also eligible for Wipro's standard benefits, including a full range of medical and dental options, disability insurance, paid time off (inclusive of sick leave), and other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post‑offer drug screening, subject to applicable state law. Equal Employment Opportunity Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end‑to‑end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. #J-18808-Ljbffr