Customer Service Representative

Customer Service RepresentativeGlaz-Tech Industries is a wholesale manufacturer and supplier of residential, commercial, & specialty glass with locations across 7 states. We offer the broadest product line in the flat glass industry including low-e products, laminated glass, tempered safety glass, tinted glass, reflective glass, and specializes in the manufacture of thermal efficient insulated glass units (Dual Pane Units).Glaz-Tech is looking for a Customer Service Representative. We are looking for a responsible, adaptable, detailed and self–driven individual. The job functions include receiving customer calls, data entry of customer's orders, and working with supervisor to communicate the most accurate information to any customer inquiries or pick-ups.The Customer Service Representative must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily basis.All potential applicants are subject to background checks and drug screens. After probationary period, health benefits will be available. Training on glass material will be provided.Responsibilities may include:Answering customer calls and being engaged with customers to understand their glass needsFollowing-up with customers on the status of their purchaseLearn and use the ordering system to place glass ordersPotential to make sales calls to prospective and existing customersRequirements:Must possess strong computer and typing abilitiesStrong interpersonal and customer service skillsAccuracy and attention to detailMinimum Qualifications:Must be 18 years or olderHigh School Diploma or equivalentAuthorized to work in the US2 years of Customer Service ExperienceBi-lingual (preferred)Experience in the Glass industry (preferred)Be Prepared for an Interview- Please bring photo identificationGlaz-Tech Industries is an Equal Opportunity and E-Verify Employer. This position requires the successful completion of a criminal background check and/or drug screenJob Type: Full time