Care Manager

For nearly 20 years, TheKey has helped clients achieve successful long‑term aging at home with comprehensive, concierge‑based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee‑teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. Qualification To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Essential Duties And Responsibilities Development of Comprehensive Care Plans and implementation of Care Plans Track, assess, and document observations regarding client condition, changes in preferences and problems/opportunities, medical orders, family requests and other information pertinent to Care Plan. Monitor, evaluate, and report on Client Status, Actions/Interventions, and Outcomes Work with formal and informal social support systems and families to ensure client’s needs are met Provide guidance, resources, and information to enable families and clients to make informed medical decisions Manage Electronic Health records for clients including billing Coordinate resources for client care Interact with other professionals on the client’s behalf, which may include physicians, attorneys, fiduciaries, hospice personnel, and community personnel Create and maintain referral resources, identification, coordination, management, and advocacy Additional duties and responsibilities as may be assigned by your supervisor Required Skills, Education And Certifications Five years’ experience in community, hospital, hospice or home health case management Bachelor’s or master’s degree in Healthcare‑Related Field, preferred Certified Care Manager (CMC) or Certified Case Manager (CCM) Demonstrated knowledge of aging, dementia, and/or disabilities Experience working with complicated family systems and dynamics Computer skills: MS Office, Electronic Health Records, and Internet skills Excellent customer service and problem‑solving skills Excellent verbal and writing skills Detail‑oriented with the ability to keep up with fast‑paced processes Physical Requirements Ability to lift and carry up to 10–15 pounds Ability to sit, stand and walk for prolonged periods of time throughout the work day Frequent local travel by personal automobile to client homes required Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc. Benefits For Full Time Employees Medical/Dental/Vision Insurance TouchCare VirtualCare Life Insurance Health Savings Account Flexible Spending Account 401(k) Matching Employee Assistance ProgramPTO Plan for Non‑Exempt Employees Flexible PTO Plan for Exempt Employees Holidays and Floating Holidays Pet Insurance TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. California Residents Only In accordance with Article 2 of the California Health and Safety Code – California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California‑based applicants as a condition of employment. If an applicant has been convicted of a non‑exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded. #J-18808-Ljbffr TheKey