Customer Service Representative

Customer Service Representative - Vehicle Exchange Program Berman Nissan of Chicago is seeking a professional, positive, and friendly Customer Service Representative to join our team! Location: BermanNissan of Chicago Schedule: Monday-Saturday 8:00AM-5:00PM; (Sundays & one weekday off) Pay: $20/hr+ Bonuses! Remote: No In this role, you will play a key part in engaging with our Service customers in person , presenting exciting opportunities to upgrade their current vehicles. Responsibilities Educate customers on the benefits and options available through our Vehicle Exchange Program Deliver outstanding customer service with a friendly and professional demeanor Interact with both new and existing customers to present opportunities for upgrading their current vehicle through the Vehicle Exchange program Act as a liaison between customers and the service department while their vehicle is being serviced Utilize strong decision-making and active listening skills to understand and address customer needs effectively Ideal Candidate Professional, positive, and approachable attitude Strong communication and interpersonal skills Ability to make informed decisions and actively listen to customer concerns Competitive PTO Policy Multiple low-cost medical insurance options plus FREE TeleHealth Low-Cost Dental, Vision & Life Insurance Options Short Term & Long Term Disability PaidTraining 401K Opportunities for Advancement! Qualifications Valid driver's license with a clean driving record (minimum of 3 years) Fluent in Spanish, preferred Prompt, courteous, and enthusiastic personality Strong follow-up and multitasking abilities Additional Information All your information will be kept confidential according to EEO guidelines. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr