Intake Coordinator

Intake Coordinator

Interim HealthCare is looking for an Intake Coordinator. We are a health care company that has been in business locally for 30 years and is still growing strong! This is a key role in our organization, and we are looking for someone who can make a great first impression and can follow up with excellent customer service. This is a great opportunity to join a home health team of a long-standing, stable and reputable company. Responsibilities Include (but not limited to):

• Acts as a contact telephone liaison person interfacing with referral sources, outside agencies, health professionals and field staff.
• Receives and coordinates all incoming calls, providing patients/clients and referral sources with basic information to assist in accessing appropriate services
• Communicates with patient/client and family regarding arrangements for the initiation of care/services.
• Completes intake screening including obtaining, documenting, and analyzing all required information.
• Receives and logs referrals. Prepares reports and responses to inquiries. Provides telephonic contact and system data entry for customers seeking care/services.
• Collects and enters customer information into the management information system.
• Participates in on-call rotation, including 1 weekend per month.
• Completes other assignments as requested and assigned.

Job Requirements

• Previous home care / health care / medical office experience preferred including experience and knowledge of insurance authorizations, admissions, or intake processes.
• Experience interfacing with referral sources, outside agencies, health professionals, and field staff.
• Knowledge of medical terminology.
• Strong organizations skills: ability to manage multiple tasks, prioritize and work independently in a fast paced, high-volume environment and focus on details.
• Excellent customer service, phone, computer, and data entry skills.
• Computer proficiency to include current company software programs.
• Ability to develop strong working relationships and works well with a team.
• Pass a background check and a drug test (we are required to test for THC)

Benefits

• Competitive salary and weekly pay with direct deposit available
• Health, Dental and Vision plans available
• Exceptional PTO program and paid Holidays
• Access to company supervisors for support
• Disability plan available
• Discounted courses thru Colorado Christian University and Rasmussen University
• Employee recognition and growth programs
• Locally owned and operated with company longevity and stability
• Retirement option available
• Unlimited access to over 350 online topic trainings

Company Overview

Interim HealthCare is America's leading provider of home care and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time. If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.