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IT Intern

Delaware Park Casino & Racing

JOB RESPONSIBILITIES:
  • Assists with IT service requests and support calls, including basic hardware, software, application, and connectivity troubleshooting.
  • Assists with the setup, configuration, and deployment of desktops, laptops, peripherals, and other end-user technology.
  • Supports routine user account administration and software installation under the direction of IT staff.
  • Documents service requests, troubleshooting performed, and resolutions within the IT ticketing system.
  • Assists with IT equipment and asset inventory.
  • Performs routine operational and system support tasks as assigned.
  • Works with members of the IT team on projects and initiatives across areas such as systems, networking, cybersecurity, applications, and technology infrastructure.
  • Gains exposure to the operation and support of technology within a 24/7 business environment.
  • Communicates effectively and professionally.
  • Follows Company and departmental policies and procedures.
  • Performs all other duties as assigned.

JOB REQUIREMENTS:
  • Prior professional IT experience is not required.
  • Basic knowledge of computer hardware, Windows operating systems, Microsoft Office applications, and networking concepts preferred.
  • Interest in developing a career in information technology.
  • Ability and willingness to learn new technologies and work with different areas of IT.
  • Strong troubleshooting, problem-solving, communication, and interpersonal skills.
  • Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.
  • Must exercise discretion and maintain confidentiality when handling sensitive information.
  • Must be able to wear the assigned uniform provided by Delaware Park.
  • Must be able to walk and stand for at least a full eight (8)-hour shift.
  • Must be able to lift up to 40 lbs. and push or pull up to 50 lbs.
  • Ability to bend, reach, pull, push, kneel, squat and grasp as needed.
  • Must be able to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
  • Must be able to work throughout the property in environments that may include extended walking distances, confined spaces, noise, music, varying lighting conditions, and varying temperatures.
Vacancy posted 3 days ago
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