Corporate Office Receptionist

Job Description

Job Description

Location: Corporate Office, Huntsville, AL
Schedule: Full Time Monday - Friday 8:00 AM to 5:00 PM

Pay Range: $14-$18 Based on level of experience

Central North Alabama Health Services, Inc. (CNAHSI) is dedicated to delivering comprehensive, high-quality healthcare to the communities we serve.  Through our five community health centers, we provide medical, dental, pharmacy, behavioral health, and chiropractic services to unerrepresented populations across Madison, Limestone, and Morgan Counties.  As a Joint Commission-accredited and Patient-Centered Medical Home Certified Organization, we are committed to improving lives by ensuring access to compassionate and exceptional care for all.

Position Summary

The Corporate Office Receptionist serves as the first point of contact for visitors, callers, vendors, community partners, and staff at the Corporate Office of Central North Alabama Health Services, Inc. (CNAHSI). This position provides professional front desk coverage, administrative support, call routing, visitor assistance, and general office coordination while maintaining confidentiality, professionalism, and excellent customer service. The ideal candidate is dependable, organized, courteous, and committed to supporting the mission of providing accessible, high-quality health care to the community.

Essential Duties and Responsibilities

• Greet visitors, patients, vendors, applicants, board members, and community partners in a professional, respectful, and welcoming manner.
• Answer, screen, and route incoming calls using proper telephone etiquette and timely follow-through.
• Receive and relay messages accurately to appropriate departments or staff members.
• Monitor the reception area and maintain a clean, organized, and professional front office environment.
• Assist with visitor sign-in procedures and notify appropriate staff of guest arrivals.
• Receive, sort, and distribute incoming mail, packages, deliveries, and interoffice correspondence.
• Provide general clerical support, including filing, copying, scanning, faxing, data entry, and document preparation.
• Support corporate office departments with administrative tasks as assigned, including Human Resources, Administration, Compliance, Finance, Operations, or other departments.
• Maintain confidentiality of patient, employee, vendor, and organizational information in accordance with HIPAA, privacy, and organizational policies.
• Assist with scheduling meetings, preparing conference rooms, and supporting office events as needed.
• Direct inquiries to the appropriate clinic, department, or staff member while demonstrating knowledge of organizational services and locations.
• Follow established safety, security, compliance, and emergency procedures.
• Demonstrate excellent customer service, cultural sensitivity, and professionalism when interacting with individuals from diverse backgrounds.
• Perform other related duties as assigned