Senior Quality Assurance Engineer

Goosehead Insurance will provide a pay range based on qualifications. Actual pay will be discussed during recruitment. Base pay range $100,000.00/yr - $125,000.00/yr Responsibilities Collaborate with cross‑functional teams to develop and implement effective testing strategies that ensure software products meet and exceed quality standards. Design and implement test plans, test cases, and test scripts for Goosehead’s software products to ensure high quality, reliability and efficient test coverage. Conduct functional, regression, performance, and security testing of web applications, mobile applications and APIs. Perform manual and automated test execution to ensure applications meet business requirements. Incorporate automation tasks with sprint work. Analyze requirements, identify gaps, and provide feedback to development teams for improvements and bug fixes. Focus on early bug detection, working with developers to apply requirements analysis and the refining of acceptance criteria. Provide feedback to the development team on the quality of the product, and advocate for quality improvements and best practices. Monitor the software development process to ensure compliance with standards, guidelines, and regulations. Continuously review and improve QA processes to increase efficiency, effectiveness, and quality of product releases. Create and maintain comprehensive test documentation. Provide technical guidance and mentorship to junior QA team members. Requirements Bachelor’s degree in Computer Science, Software Engineering, or a related field. 5+ years of experience in software quality assurance. Strong understanding of software testing methodologies, tools, and processes. Hands‑on experience with test automation frameworks, test tools, and scripting languages such as Playwright, TypeScript, Cursor, Selenium, Copado Robotic Testing, and Python. Strong analytical, problem‑solving, and communication skills. Highly developed software troubleshooting and debugging skills. Excellent bug reporting ability and experience with bug tracking system. Experience with Agile development methodologies. Strong attention to detail and a passion for delivering high‑quality software products. Track and report on key quality metrics. Experience with performance testing, security testing, and cross‑browser/cross‑platform testing. Ability to work independently and in a team environment. Ability to mentor and train junior team members. Stays up to date on industry trends and technologies. Familiarity with continuous integration/continuous delivery tools and practices. Preferred Web and Mobile testing experience. Salesforce platform testing experience. Experience with writing test automation for web, mobile and APIs. Experience with AI technologies to increase efficiency in testing. Experience working in an Agile environment. Experience tracking QA metrics. Strong critical thinking and problem‑solving skills and an unwavering commitment to ensuring the highest level of quality. Schedule This position operates during standard business hours from Monday to Friday. Hours per week 40+ hours per week. Time allocation per duty Varies every sprint based on business needs and prioritization. Decision escalation When production systems are impacted. When they notice issues that could jeopardize the quality or successful launch of a project. When commitments are in jeopardy of being met. As needed. Supervisory responsibilities While this position does not involve any direct supervisory responsibilities, there may be opportunities to assume a lead QA role. In such a role, the individual would be responsible for ensuring that QA commitments are met and for planning the automation test strategy. Thus, while not a requirement, there is potential for leadership and strategic planning within this role. Career path Could be promoted to Lead QA Engineer, Principal QA, Manager of QA, Head of Software Development, MD and VP. Performance evaluation Mid-year and Annual Performance Reviews. Bi-weekly 1:1 meetings with ongoing/real-time feedback. Tasks and project completion and tracking against strategic IT objectives/commitments. Seniority level Mid‑Senior level Employment type Full‑time Job function Engineering and Information Technology Insurance #J-18808-Ljbffr