MLS Supervisor-BMH-Full time, Days

Job Description The Supervisor Medical Lab Scientist (MLS) oversees a range of essential duties and responsibilities critical to the clinical diagnostics field. This role includes personnel management, ensuring professional growth, and conducting assessments. The supervisor is responsible for regulatory compliance and quality, upholding strict standards set by regulatory bodies such as Clinical Laboratory Improvement Amendment (CLIA), College of American Pathologists (CAP), Occupational and Safety Health Administration (OSHA), and The Joint Commission (TJC). Additionally, the supervisor plays a key role in overseeing specimen processing, test performance, quality control, proficiency testing, corrective actions, problem resolution, customer service, staff management, and scheduling. The supervisor assists the manager in clinical and administrative departmental functions. Documentation and maintaining records are essential components of this role. This role is full time, and will work Monday-Friday, day shift hours 7:00 am—3:30 pm. Responsibilities Personnel management Provide ongoing support and supervision to staff, ensuring their professional growth and development. Conduct regular assessments and performance evaluations for direct reports to promote continuous improvement and skill development. Implement effective communication and feedback mechanisms to foster a positive work environment and address any personnel-related issues. Collaborate with HR and management to handle staffing needs, including recruitment, training, disciplinary actions, and retention strategies. Ensure compliance with organizational policies, regulations, and standards in all personnel-related matters. Collaborate with laboratory leadership to align budgetary decisions with organizational goals and contribute to maintaining the organization's financial vitality. Regulatory compliance and quality Ensure that all employees uphold strict compliance with regulations and standards set by CLIA, CAP, OSHA, TJC, and other regulatory bodies. Participate in quality assurance initiatives and adhere to best practices in laboratory testing. Perform duties as assigned by the medical director. Compliance Ensure all employees complete the necessary initial orientation and training, obtain and maintain relevant certifications, participate annually in mandatory training, and complete competency assessments. Resource stewardship Assist laboratory operations in maintaining fiscal responsibility by managing inventory, procuring and maintaining equipment, and investigating utilization variances. Specimen processing and reporting Ensure that all employees process patient samples efficiently and perform moderate and high-complexity tests, reporting results accurately, including critical results to nursing and/or providers. Test performance Ensure that employees perform complex procedures in accordance with the MLS's education, training, experience, and technical skills. Procedure compliance Ensure adherence to laboratory standard operating procedures for specimen handling, processing, test analyses, and reporting. Maintain comprehensive records of patient test outcomes. Quality control Oversee, document, and troubleshoot all quality control testing, including instrument calibrations and maintenance required per policy to ensure consistent test accuracy. Proficiency testing Oversee and maintain records demonstrating that proficiency testing samples are processed with the same rigor as patient samples. Corrective action Implement established policies for corrective action when test systems deviate from acceptable performance levels. Identify, rectify, and report any issues that may impact test performance or results. Problem resolution Detect and address problems affecting test performance; Escalate issues to laboratory leadership when necessary. Documentation Keep detailed records of all required documentation, including corrective actions taken when test systems fall outside established specifications. Extra essential responsibilities Perform delegated tasks for the designated CLIA role. Perform onboarding, orienting, training, and ongoing assessments for staff. Perform ongoing quality assurance and accreditation-related tasks, ensuring mandatory deadlines are met. Perform weekly/monthly QC review and implement remedial actions to prevent recurrence. Perform proficiency testing tasks, including distribution, reporting, reviewing, investigating deviations, and implementing corrective actions. Maintain mandated records to ensure continuous inspection readiness. Actively participate and represent the laboratory at interdisciplinary meetings and committees to ensure alignment with organizational objectives and foster collaboration. Engage in process improvement initiatives to enhance efficiency, quality, and effectiveness of laboratory operations. Oversee and perform routine audits in all departments, document findings, and disseminate information to laboratory leadership. Communication and collaboration Maintain effective communication with the interdisciplinary team, ensuring quality patient care and adherence to laboratory protocols. Provide expert guidance on laboratory testing methods, procedures, and guidelines. Workload management Manage assigned tasks independently and assist team members as needed to maintain workflow efficiency. Conflict resolution Address and resolve conflicts using appropriate and timely measures, ensuring a harmonious workplace. Operational efficiency Organize work to align with laboratory order entries, specimen labeling, and specimen receiving while maintaining a clean and orderly workspace. Continuous improvement Actively participate in Lean and Six Sigma process improvement projects. Technical resource Serve as an expert resource for staff and other professionals, providing technical guidance and ensuring best practices in laboratory procedures. Other duties Perform any additional duties as assigned or requested, as job specifications may be modified or updated. Supervisory responsibilities This role includes supervisory responsibilities. Qualifications Bachelor’s degree in a laboratory science (chemical or biological science) or medical laboratory technology from an accredited institution, or equivalent laboratory training and experience meeting the CLIA regulation 42CFR493.1489 requirements. Eligibility for professional certification with either American Society of Clinical Pathologists (ASCP) or American Medical Technologists (AMT) and expected attainment within one year of employment; failure will result in termination. Other CLIA certification provisions may apply; candidates meeting specific 42CFR493.1489(b)(2)(B)(4) or (5)(i) requirements do not require certification. ASCP certification held after January 1 2004 requires participation in ASCP’s maintenance program. AMT certification after January 1 2006 requires participation in AMT’s continuation program. At least three to five years of experience as an MLS in an acute care hospital laboratory setting. #J-18808-Ljbffr