Medical Assistant, Family Medicine

Medical Assistant

Located at 500 Merrimack Street in Lawrence, MA 01843, this Mass General Brigham practice in Lawrence offers a broad range of medical sub-specialties. We provide residents of Merrimack Valley with the latest in diagnostics, technology, and research. We proudly offer our patients unparalleled acute, chronic, and wellness care. Whether you visit us once a year for a physical or more often for a chronic health problem, our team will provide you and your family with the service, information, and education required to achieve and maintain good health. Our multi-specialty group practices offer a broad range of medical sub-specialties. We are seeking a full-time, 40-hour Medical Assistant to support our Family Medicine suite onsite Monday-Friday from 8:30am-5:00pm. This is an opportunity to join a close-knit team of four Medical Assistants, where you'll build a strong partnership with your assigned provider while also having the support of a collaborative team. You'll work closely with your teammates, share knowledge, and provide cross-coverage when needed, creating a supportive environment where everyone works together to deliver excellent patient care.

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions:

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications:

Education: High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred.

Can this role accept experience in lieu of a degree? No.

Licenses and Credentials: Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred.

Certified Medical Assistant [National Certification] - Various Issuers preferred.

Experience: Direct MA experience or medical field work 1-2 years required.

Additional Job Details (if applicable):

Remote Type: Onsite

Work Location: 500 Merrimack Street

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $22.75 - $24.94/Hourly

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.