Design Sales Associate |West Elm| Atherton Mill

Design Sales Associate | West Elm | Atherton Mill Charlotte, NC, United States Job Description We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Design Studio Specialist role Who You Are Love to sell, can articulate a proven ability to exceed selling goals and most importantly can close a sale. Succeed in a team environment, while able to work independently and manage your own time. Enjoy being hands‑on with product and functions well both in‑store and in the customers’ home. Recognize that every customer has individualized needs and aesthetics and can cater your designs accordingly. Thrive in an entrepreneurial environment and are constantly looking for ways to think outside‑the‑box. Have an obsession for interior decorating, architecture, art, creativity, craft, artisans and neighborhood treasures. Keep your finger on the pulse of design trends both globally and in your local community. Know what questions to ask your customers in order to understand their personal style and needs. At West Elm, you will Drive sales and achieve sales goals per hour by connecting customers to you and West Elm. Inspire associates and customers by connecting them to design trends, inspiration and local resources that reflect the eclectic, creative and modern spirit of the brand. Develop and manage relationships with clients, designers, developers, local businesses and artisans. Prioritize the customer and collaborate with your team to ensure adequate selling floor coverage during in‑store or in‑home appointments. Discover each customer’s style by sparking conversation, sharing inspiration and consulting with them to learn how to bring their story to life. Share decorating expertise and develop thoughtful space plans that fit the customers’ lifestyle. Advise customers on where to access design resources for products and services that may be unavailable at West Elm (wallpaper, appliances, re‑upholsterer, etc). Share the stories, collaborations, and craft behind our products to bring them to life for our customers. Develop vision boards, floor plans and utilize mood boards to help customers express their personal style at home. What We’re Looking For 1‑2 years of home furnishing, interior decorating experience and/or interior design education. Excellent communication skills and passion for working with people. Excitement for the brand and products we sell. Must be able to spend ample time on the sales floor focusing on customer needs. Willingness to travel for in‑home consultations. If driving your personal vehicle, proof of the state required auto liability insurance or proof of financial responsibility and a state issued driver’s license. Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques. Full‑time associates are expected to have open availability to meet the needs of the business. Part‑time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). Associates must be available for annual inventory and the entire holiday season (November and December). Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday). Benefits Just for You A generous discount on all Williams‑Sonoma, Inc. brands. A 401(k) plan and other investment opportunities. A wellness program that supports your physical, financial and emotional health. Paid vacations and holidays (full‑time). Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time). Your Journey in Continued Learning Individual development plans and career pathing conversations. Annual performance appraisals. Cross‑brand and cross‑functional career opportunities. Online learning opportunities through brand specific resources and WSI University. WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance. Williams‑Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. #J-18808-Ljbffr Williams-Sonoma, Inc.