Hospitality Aide

Hospitality Aide

The Hospitality Aide works under the supervision of a Licensed nurse to assist in caring for our residents by performing numerous non-medical tasks for residents that could include passing meal trays, passing snacks and water, stocking linen and supplies, performing laundry services for resident's personal clothing, transporting residents to and from activities, make beds, provide 1:1 resident monitoring and activities, and many additional non-medical tasks. Contributes to the goals of the department by being accountable for the delivery of compassionate, safe care and demonstrated commitment to continuous growth and professional development.

Key Accountabilities

• Performs delegated non-medical activities using specific competencies for the patient population served.
• Assists in meeting the non-medical needs of the resident in collaboration with the care team to ensure quality, cost-effective safe resident care practices.
• Performs basic tasks such as making beds, stripping rooms, passing water and snacks, resident laundry, etc.
• Respectfully addresses situations to ensure resident concerns and needs are met.
• Identifies ways to improve the resident's experience of care, streamline care processes, and lower costs to improve resident, family, and team member satisfaction. Identifies and escalates resident risk to prevent crises.
• Demonstrates professional and therapeutic relationships with residents, families, team members, and providers.
• Responds to resident call lights. Assists in transporting residents to in-facility activities.

Qualifications

• Supportive, caring, and compassionate.
• High School diploma or equivalent certificate preferred

Physical Demands

• Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of fifty (50) pounds without assistance
• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

Work Environment

• Normally works in climate controlled office environment
• Frequent sitting with movement throughout office space
• Frequent exposure to sharp objects and instruments
• Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.
• Occasional high noise level in work environment.
• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents.
• Transporting, transferring, positioning patients and/or equipment from one location to another; little likelihood for injury if proper body mechanics and procedures are followed
• Occasional contact with aggressive and or combative patients.
• Use of computers throughout work day
• Frequent use of keyboard with repetitive motion of hands, wrist and fingers

Scheduled Weekly Hours:

4

Scheduled FTE:

0.1

Location:

Juliette Manor - Berlin, Wisconsin

Overtime Exempt:

No

Worker Shift Details:

Variable