Inside Sales - Loading Dock Equipment Specialist

Job Description

Job Description

About the Role:

ABC DOCKS LLC is looking for a driven and knowledgeable Inside Sales – Loading Dock Equipment Specialist to join our team in Franklin, TN. This is a fantastic opportunity to combine your sales expertise with a specialized product niche, helping customers find the right loading dock solutions for their operations. If you thrive in a fast-paced sales environment and love building lasting client relationships, we want to hear from you!

Inside Sales Representative – Loading Dock Equipment

Inside Sales Representative focused on loading dock equipment, including dock levelers, vehicle restraints, seals/shelters, bumpers, accessories, parts, and replacement equipment.

Department: Sales
Reports To: General Manager
Employment Type: Full-Time

Location: Nashville / Franklin TN

Position Summary

The Inside Sales Representative is responsible for generating sales, preparing quotations, following up on outstanding opportunities, and developing customer relationships for commercial and industrial loading dock equipment.

This position works with existing customers, dealers, prospects, contractors, and end users to identify their loading dock equipment needs and provide appropriate product and service solutions.

The Inside Sales Representative is expected to actively manage opportunities from the initial customer inquiry through quotation, follow-up, order processing and delivery to the customer.

Ideal Candidate

The ideal candidate is sales-oriented rather than strictly customer-service-oriented. They should enjoy talking with customers, identifying needs, following up consistently, asking for orders, and developing repeat business.

Quote Follow-Up Responsibilities

Quote follow-up is a major responsibility of this position.

The representative should routinely review all outstanding quotations and contact customers to determine whether the project is still active, whether pricing or product changes are required, who the decision-maker is, when the customer expects to purchase.

Each follow-up should be documented so management has an accurate picture of the company's sales pipeline.

Please send resume to View email address on us.fitly.work with subject line: Project Dock

Requirements:

• 1-3 years of inside sales experience, preferably in industrial equipment, construction, or building products
• Familiarity with loading dock equipment, warehouse solutions, or material handling is a strong plus
• Excellent communication and consultative selling skills
• Proficiency with CRM platforms and Microsoft Office Suite
• Strong organizational skills with the ability to manage multiple accounts and priorities
• Self-motivated, goal-oriented
• High school diploma required; associate's or bachelor's degree preferred

About Us:

ABC DOCKS LLC is a trusted provider of loading dock equipment and solutions, proudly serving commercial and industrial clients from our Franklin, TN location. Our customers rely on us for our deep product knowledge, responsive service, and commitment to keeping their operations running smoothly. We foster a supportive team culture where hard work is recognized and employees have real opportunities to grow.