Courtroom Technology Assistant (#762)

Position Summary This position provides and performs a variety of services associated with the use of technology in courtroom operations, including recording, monitoring, and logging court proceedings; operating video and sound equipment; assistive listening devices; and computer systems. The role requires arranging testing, care, maintenance, and inventory of all technological equipment, providing excellent customer service, and performing a range of administrative duties statewide. Salary Range: Grade11: $23.65–$32.01 per hour. Location Aroostook County Courthouse, Presque Isle, Maine. Responsibilities Operate and troubleshoot courtroom equipment such as digital recording software (For The Record®), analog recording systems, courtroom sound systems, assistive listening devices, video monitors, DVD/VHS players, interactive video conferencing systems, and MAC/PC systems. Arrange for testing, care, maintenance, and inventory of all technology equipment. Ensure equipment is operating properly, making referrals for repairs and coordinating with service contractors. In the courtroom: validate microphone placement, monitor recordings, adjust volume controls, create detailed log notes, play back recordings and assess quality, and prepare duplicate recordings. Develop and maintain quality control procedures for recording court proceedings. Conduct equipment inventories, provide staff training, and develop training materials/checklists. Handle transcript orders, provide cost estimates, and forward relevant materials to the Office of Transcript Operations (OTO). Travel to assigned courts throughout the state as required. Provide administrative support, prepare reports, memoranda, and other court‑related documents. Deliver excellent customer service, communicating effectively with the public, judicial officers, attorneys, and other agencies. Required Knowledge, Skills, and Abilities Operate and maintain a variety of courtroom technologies and computers. Learn detailed computer applications, including recording software. Work with networked computers and pull audio from a network. Type accurately at a minimum of 45 words per minute. Communicate effectively with the public and court staff; maintain excellent customer service skills. Understand court procedures, legal documents, laws, and related factors. Follow clerical procedures and policies as outlined in the Clerk’s Manual and Judicial Branch policies. Maintain confidentiality of sensitive information. Perform work with accurate attention to detail. Work independently and follow oral and written instructions. Travel throughout the state and work effectively in a public courtroom setting. Education and Experience High school diploma or GED. Two years of clerical experience in a clerk’s office or comparable work. Preferred: Experience with courtroom technologies. Benefits Work‑life balance: 13 paid holidays, 2+ weeks of vacation, 12 paid sick days. Paid parental leave: 4 weeks. Gym membership and childcare reimbursement programs. Public Service Student Loan Forgiveness Program. Health insurance coverage (85–100% employer paid for employee‑only plan). Dental insurance (100% employer paid for employee‑only plan). Employee health insurance premium credit (5% reduction). Health and dependent care flexible spending accounts. Defined benefit pension plan contributions. Voluntary deferred compensation (457 Plan). Tuition reimbursement up to $1,000 per year. Employer‑paid life insurance (1× annual salary). Additional wellness benefits. Equal Employment Opportunity The State of Maine Judicial Branch is an Equal Employment Opportunity/Affirmative Action Employer. It complies with applicable law to provide equal employment and advancement opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, age, disability, genetic information, ancestry or national origin, military service, whistleblower activity, prior claims, marital status, or any other category protected under applicable law, unless a bona fide occupational qualification exists. All applicants are subject to a comprehensive background check, including reference checks, educational verification, license/certification verification, and criminal history check. #J-18808-Ljbffr Judicial Department