Fulfillment Supervisor

Fulfillment Operations Supervisor

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you're looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Benefits:

• Benefits package including medical, dental, vision, HSA, and medical reimbursement
• Annual bonus eligibility
• 401(k) match
• Vacation and holiday pay
• Employee assistance and identity theft protection
• Career development and opportunity for internal promotions
• Tuition reimbursement for further education
• Company paid life insurance and short term disability

Salary level: $67,000 - $73,000 is commensurate with experience and location

Department: Fulfillment Operations Location: Ontario, California Shift: Monday - Friday 6:00 a.m. to 2:30 p.m.

The Fulfillment Supervisor leads a team of associates to achieve various goals, including productivity, quality, problem resolution, outstanding customer service, employee relations (motivation and development), and a safe work environment. The Fulfillment Operations Supervisor works closely with upper management to ensure operational excellence and overall facility success.

What you will do:

• Manage and lead a team of hourly associates in a fast-paced warehouse team environment
• Assist our wide range of clients with the needs and demands of their supply chains
• Ensure acceptable levels of performance in the assigned business unit by meeting or exceeding productivity standards and cost control management
• Ensure exceptional customer service by meeting key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.) for assigned area of responsibility
• Achieve performance goals through KPI monitoring, promote LEAN principles, and process improvement
• Lead and maintain a clean, professional, and safe work environment. Meet or exceed SCLS corporate safety goals
• Effectively communicate goals, expectations, areas for improvement, and successes to associates
• Coach, train, and mentor associates, allowing them the opportunity to grow and develop
• Conduct annual performance reviews

Our ideal candidate will have:

• 2+ years of previous experience in a leadership role with a track record of implementing and managing change
• Listening skills and strong abilities to collaborate, communicate, and motivate others to accomplish goals
• Demonstrated success in problem-solving and decision-making to overcome obstacles and maximize opportunities
• Ability to thrive under pressure in a fast-paced environment while focusing on exceeding operational goals
• Strong organization and multi-tasking skills, agility, and ability to be cross-trained to do more where needed
• Technical savvy with intermediate proficiency in Microsoft Office and WMS/OMS
• High school diploma required

It's not required, but it would be even better if you have:

• A bachelor's degree is a plus, but not required
• Lean Six Sigma and continuous improvement training and experience
• Supply chain/logistics experience is a plus, but not required